Meet the Team

Cisco Thousand Eyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, Thousand Eyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.

Thousand Eyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

Your Impact

Thousand Eyes is seeking a motivated and experienced Senior Sales Development Representative to join our dynamic sales team. This role focuses on both inbound and outbound sales strategies to support our hyper-growth and drive revenue. As a Senior SDR, you will leverage your skills to connect with prospective customers, qualify leads, and advance opportunities through the sales pipeline, while collaborating with Cisco Account Managers and sales specialists.

Minimum Qualifications

Lead Generation & Qualification:

• Demonstrated experience in sales development or a similar role, preferably within the tech industry.
• Proficiency in using phone, email, and LinkedIn for outreach to potential customers.
• Proficiency with sales and lead generation tools such as Salesforce, LinkedIn, Groove, and Zoom Info.
• Experience in managing and converting qualified inbound marketing leads into sales opportunities.

Opportunity Qualification:

• Strong understanding of MEDDPIC criteria and ability to apply it in opportunity qualification.
• Understanding of how Thousand Eyes solutions address customer pain points, leveraging MEDDPIC criteria.
• Experience in scheduling and hosting qualification meetings, identifying prospects' needs, and suggesting appropriate products/services.
• Excellent communication and presentation skills, with the ability to articulate complex solutions to C-level executives and decision-makers.
• Ability to present solutions to potential prospects, effectively communicating value propositions to C-level executives and decision-makers.

Pipeline Advancement:

• Ability to identify and source sales opportunities aligning with the ideal customer profile to maximize solution value and product adoption.
• Experience in progressing opportunities in the sales pipeline, ensuring alignment with MEDDPIC criteria and accurate documentation in Salesforce.
• Skills in conducting Discovery Calls with prospects and ensuring smooth handoff and knowledge sharing for advanced opportunities.
• Proven ability to work collaboratively within a team and across departments to drive sales success.
• Ability to generate new opportunities for Account Executives and collaborate with Cisco Account Managers and other Cisco sales specialists.
• Proficiency in conducting research to identify and prioritize target prospect accounts, developing messaging and strategies, and maintaining accurate contact information within Salesforce CRM.
• Experience in professional follow-up for all sales and marketing meetings within the assigned territory.

Performance & Growth:

• Ability to track and measure performance against SAO targets and opportunities progressed to a 40% stage.
• Willingness to actively participate in skill development
• Proven track record of meeting all sales objectives and bookings targets, identifying revenue expansion opportunities.
• Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
• High level of organization, detail-orientation, and professionalism in all interactions, including delivering sales presentations and product demonstrations.

Preferred Qualifications

• Proficiency in speaking German, Spanish, or Italian.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.