Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.
Our mission is to improve the health, well being, and peace of mind of those we serve.
Cigna Saudi Arabia, a branch of Cigna Worldwide Insurance Company, and the first foreign company license by Insurance Authority in KSA, is committed to delivering best-in-class health solutions aligned with Vision 2030.
You’ll join a globally recognized organization where trust, clear communication, and a positive culture shape how we work. Our leaders are consistent, approachable, and supportive, helping you maintain balance while doing meaningful work.
We look for people who thrive in collaborative environments, care about meaningful change, and want to grow in a company that puts people first. At Cigna Healthcare, your work contributes to better care experiences and supports customers through important moments in their lives.

About the Role

You act as a bridge between business stakeholders and technology, shaping clear product direction and ensuring delivery aligns with business priorities. The role operates in a fast-paced, evolving environment where priorities may shift, requiring strong ownership, adaptability, and follow-through to optimize value across the portfolio.

What You’ll Do

• The individual will act as a liaison between business stakeholders and technology to set business objectives, communicate capability requirements, and establish roadmaps based on business priorities and optimizing value across value chains in scope.

• Lead on product discovery phases to understand customer needs, identify market opportunities, and define product vision and strategy.

• Support the generation of long-term roadmaps aligned with our strategic objectives.

• Develop an understanding of the current state and business impacts to support options assessments to ensure appropriate solutions are developed.

• Support technical assessments of potential solutions to provide approximation on costs, dependencies, complexity, and risks.

• Work closely with cross-functional teams to validate product hypotheses and make data-informed decisions.

• Facilitate brainstorming sessions, ideation workshops, and other collaborative meetings to stimulate innovation and generate / validate new product ideas.

• Collaborate with Customer Experience, Data & Analytics, and business teams to ensure the voice of the customer (end user) is represented in the product development cycle.

• Define, track, and interpret key product metrics to make informed product development decisions.

• Collaborate with stakeholders to ensure alignment between business strategy and product development efforts.

• Must be aware of other work being completed within the Portfolio so that they can help teams proactively manage risks and dependencies and propose optimal solutions.

• Present product ideas, strategies, and performance metrics to executive leadership and other team members.

• Lead team of Product Owners with focus on instilling an Agile mindset and practices.

• Clearly communicates release timing and delivery dates to Product Management, Portfolio Leads and Senior Stakeholders.

What You’ll Bring

• Bachelor’s degree in computer science, engineering, or business administration.
• 6–10 years of experience in business analysis, process management, or process re-engineering.
• Strong English communication skills, both written and spoken.
• Experience working within Agile frameworks, with knowledge of SAFe Agile methodology.
• Ability to balance technical depth with business context when working with cross-functional partners.
• Comfort managing multiple priorities and time-sensitive work in a changing environment, including collaboration across regions and time zones.

Skills

Soft Skills

• Clear communication and stakeholder facilitation
• Strong decision-making and structured problem-solving
• Ability to work independently while contributing to collaborative teams
• Attention to detail with consistent follow-through

Technical / Functional Skills

• Product discovery and roadmap development
• Business and process analysis
• Metrics definition and product performance tracking
• Agile delivery and Product Owner leadership

Nice to Have

• Experience working within the healthcare sector
• Experience using JIRA or similar product management tool

Why Join Us

• Competitive salary aligned with role and market
• Multicultural and hybrid working environment
• Private Medical Insurance coverage
• Employee Wellbeing Benefits that support your health and balance
• Educational Development Program to support continuous learning and growth

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [See YourselfEMEA@cigna.com](mailto:See YourselfEMEA@cigna.com) for support. Do not email [See YourselfEMEA@cigna.com](mailto:See YourselfEMEA@cigna.com) for an update on your application or to provide your resume as you will not receive a response.