招聘
必备技能
Management
Operations
Inventory Management
Order fulfillment
Project Management
Continuous Improvement
Data Analysis
Leadership
Communication
Our Opportunity
Chewy is currently recruiting for a Senior Operations Manager for our fulfillment center! This leader will be hands-on in a growing environment and will build and maintain relationships with hourly associates, managers, carrier partners, vendors, other Fulfillment Center teams and various departments in the company. We are seeking an individual who will be someone who loves handling ambiguity, change, and enjoys getting into the details to drive improvements every single day!
What You'll Do
- Build strong teams while improving procedures, metrics and processes
- Lead and manage a team of Operation Managers and Area Managers
- Develop and coordinate operational procedures for impeccably implementing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy
- Develop and maintain a safe work environment
- Responsible for achieving all operational goals
- Drive tactical planning and forecasting
- Leverage the Operations Managers and Area Managers by sourcing and guiding ideas, and rolling them into the creation of improvement plans for the functional area
- Mentor, train and develop Operation Managers for career progression and learning
- Ability to develop and share standard methodologies across the shifts and network
- Create a positive team-based atmosphere setting that encourages all employees in the Fulfillment Center to offer suggestions and inspire change within the facility, adapt to the continuously developing business, and stay focused on the customer experience
- Drive continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the Fulfillment Center
- Use the site Warehouse Management System (WMS) to optimize impeccable order fulfillment and provide operational insights to improve WMS effectiveness
What You'll Need
- Bachelor's degree or equivalent
- At least 4 years of management experience in Receiving, Inventory Control, and/or Order Fulfillment or a similar role
- Experience with building or improving inventory management, order management, and warehouse management systems and processes
- Eagerness for working in a start-up environment with high level of ambiguity and change
- Strong project management and continuous improvement skills
- Data-centric mentality
- Customer service obsession, with eagerness to surpass standards to satisfy customer needs
- Effective communicator and leader for employees, subordinates, cross-functional teams and executive leadership
- Validated ability to quickly adapt and drive the right results using data
- The highest levels of integrity and ethics
- Must be flexible to work weekends and/or night shift
- Position may require travel
Physical Job Requirements
- Walk up to 2 miles per shift
- Rarely lift greater than 70 pounds using a team lift
- Stand, push, pull, carry, squat, and kneel
- Climb up and down stairs (where applicable)
Equal Opportunity
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
About Chewy
Watch Here At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. Rooted in our mission to be the most trusted and convenient destination for pet parents and partners, everywhere, we're guided by our Chewy Operating Principles (or OPs for short), which serve as a common framework that drives our character, capabilities, ingenuity and operations. Our 10 Operating Principles guide us every day:
- Customers First
- Deliver Results
- Earn Trust
- Accelerate Time
- Act as an Owner
- Debate Openly; Commit Fully
- Build High-Performing Teams
- Keep it Simple
- Think Big
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关于Chewy

Chewy
PublicChewy, Inc. is an American online retailer of pet food and other pet-related products based in Plantation, Florida. Chewy went public in 2019 with the ticker symbol CHWY on the New York Stock Exchange.
1-50
员工数
Chennai
总部位置
$7.5B
企业估值
评价
2.3
3条评价
工作生活平衡
2.5
薪酬
2.0
企业文化
2.0
职业发展
1.5
管理层
1.5
25%
推荐给朋友
优点
Work from home option
Recent wage increase
Remote work flexibility
缺点
Poor hiring process
Inadequate time off policy
Poor treatment of disabled employees
薪资范围
1,194个数据点
Junior/L3
L2
L3
L4
L5
L6
M3
M4
M5
M6
Senior/L5
Junior/L3 · Fulfillment Specialist
195份报告
$41,607
年薪总额
基本工资
$41,607
股票
-
奖金
-
$33,374
$51,870
面试经验
7次面试
难度
2.9
/ 5
时长
14-28周
录用率
43%
体验
正面 14%
中性 57%
负面 29%
面试流程
1
Application Review
2
Recruiter Screen
3
Online Assessment
4
Technical Interview
5
Behavioral Interview
6
Offer
常见问题
Coding/Algorithm
Technical Knowledge
Behavioral/STAR
Past Experience
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