refresh

Trending Companies

Trending

Jobs

JobsTikTok

Creator Operations Manager, Local Services - USDS

TikTok

Creator Operations Manager, Local Services - USDS

TikTok

San Jose, CA

·

On-site

·

Full-time

·

1mo ago

Compensation

$88,000 - $202,667

Benefits & Perks

401(k) matching

Parental leave

Flexible work

Collaborative environment

Development budget

Parental Leave

Required Skills

Excel

SQL

Salesforce

About the Team

The Local Services team is dedicated to delivering innovative support for core Tik Tok products, such as Tik Tok and Lemon8. The team manages location-based databases and services with the goal of helping local businesses—including small business owners, beauty services, hotels, and restaurants—connect with millions of users. By addressing unmet needs, the team plays a vital role in supporting and growing our community.

Responsibilities

  • Review, select, onboard, and manage lifestyle creators (e.g. Food, Travel), helping these creators enhance their content creation and transaction capabilities.
  • Develop and implement strategies to drive creator growth, engagement, and monetization opportunities
  • Use dashboards to understand portfolio performance of influencers, and derive data insights for creator growth strategies.
  • Manage partnerships, performance analytics, and platform compliance to optimize creator success.
  • Collaborate with cross-functional teams to streamline operations and scale creator programs effectively.
  • Support the For You Page operation of Local Services content, creator traffic, and campaign related operations.

Qualifications

Minimum Qualifications

  • Bachelor's degree or above.
  • 3 years of experience in agency creator management, creator strategy, or "in-house" creator/Influencer operations.
  • Outstanding communication and demonstrated experience in cross functional collaboration
  • Able to derive insights from data.

Preferred Qualifications

  • Experience working with global cross functional teams.

As a condition of employment, all successful candidates must be able to establish authorization to work in the United States. For this position, the Company does not provide sponsorship or any immigration-related benefits.

Compensation

The base salary range for this position in the selected city is $88,000 - $202,667 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Los Angeles County (Unincorporated) Candidates

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

  1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
  2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
  3. Exercising sound judgment.

Total Views

0

Apply Clicks

0

Mock Applicants

0

Scraps

0

About TikTok

TikTok

TikTok

Late Stage

A short-form video entertainment app and social network platform

10,001+

Employees

Los Angeles

Headquarters

$220B

Valuation

Reviews

3.1

3 reviews

Work Life Balance

1.5

Compensation

2.0

Culture

1.2

Career

1.8

Management

1.0

5%

Recommend to a Friend

Pros

Limited positive feedback available

Company size allows for potential opportunities

Technology platform experience

Cons

Mass layoffs and poor handling of terminations

Unprofessional management and HR behavior

Exposure to traumatic content without adequate support

Salary Ranges

52 data points

Junior/L3

Mid/L4

Senior/L5

Director

Junior/L3 · Agency Operations Manager

1 reports

$140,300

total / year

Base

$122,000

Stock

-

Bonus

-

$140,300

$140,300

Interview Experience

4 interviews

Difficulty

3.5

/ 5

Duration

21-35 weeks

Experience

Positive 0%

Neutral 25%

Negative 75%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Interviews

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Data Structures