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Senior AI Architect – HR Systems & Technology
Charlotte, North Carolina, United States
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On-site
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Full-time
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Today
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
This position is not eligible for immigration sponsorship.
Curious about how advanced AI can transform HR operations and employee experience? Join Spectrum as a Senior AI Analyst and play a pivotal role in designing, delivering and refining AI-driven HR solutions that streamline recruiting, onboarding, talent management and case workflows. You’ll collaborate with cross-functional teams and leverage your expertise to drive impactful business outcomes across HR technology and AI products.
How You’ll Make an Impact
- Translate HR business objectives into analytical plans, metrics and experiment designs to enhance AI features such as screening assist, talent matching and knowledge search
- Build and validate data pipelines, feature sets and evaluation frameworks by partnering with IT to prototype and test AI capabilities including large language models, natural language processing and recommender systems
- Define and track success metrics including time-to-hire, internal fill rate, customer satisfaction and case resolution time while monitoring model performance and user adoption
- Implement and monitor AI guardrails such as bias testing, fairness metrics, privacy, security and consent, and document model cards and decision rationale
- Collaborate with Legal and Compliance on policy adherence for data minimization, retention and access controls, and with HR Operations on change management and training initiatives
- Support vendor evaluations, proof-of-concepts and A/B tests by conducting clear analysis of return on investment and risk for AI solution decisions
- Maintain configuration guides, experiment logs and knowledge articles to ensure reproducibility and transparency in all analyses
Working Conditions
- Work in a hybrid office environment with four days onsite and one day remote per week
What You’ll Bring to Spectrum Required Qualifications Education
- Bachelor’s degree in Computer Science, Information Systems, Data Science, HR Analytics or related field
Experience
- 3+ years in AI/ML analytics, experimentation or product analytics
- 3+ years in HR technology or analytics
- 2+ years experience with HCM platforms and HR data integrations
Skills
- Strong proficiency in AI/ML fundamentals including classification, ranking, NLP, embeddings and large language model prompting and evaluation
- Hands-on experience with HCM platforms such as Workday, Oracle HCM or SAP Success Factors, including integrations and data governance
- Ability to design experiments, define KPIs and interpret complex data into actionable insights for non-technical stakeholders
Proficiency with SQL, Python and languages for data preparation and analysis - Knowledge of responsible AI practices including fairness and bias testing, privacy-preserving techniques and security controls
- Excellent communication, stakeholder management and documentation skills, with the ability to adapt in fast-paced environments and manage shifting priorities
Preferred Qualifications Education
- Oracle HCM Cloud certification(s)
Experience
- Experience with AI algorithm creation, Agentic AI, system integrations and HCM implementations
Skills - Experience with LLM evaluation frameworks, prompt engineering, retrieval augmented generation and vector databases
- Experience improving HR outcomes such as reducing time-to-hire, increasing internal mobility and boosting HR helpdesk deflection
- Familiarity with MLOps/model monitoring tools and secure data handling in enterprise environments
HSY304 2026-71342 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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Charter (Spectrum)について

Charter (Spectrum)
PublicCharter Communications is a telecommunications and mass media company that operates under the Spectrum brand, providing cable television, internet, and voice services. The company serves residential and business customers across the United States through its broadband communications network.
10,001+
従業員数
Stamford
本社所在地
レビュー
4.0
43件のレビュー
ワークライフバランス
3.8
報酬
4.2
企業文化
4.0
キャリア
4.1
経営陣
3.8
73%
友人に勧める
良い点
Good work-life balance and flexible environment
Opportunity for career growth
Interesting projects and challenges
改善点
Work-life balance varies by team
Room for improvement in processes
Internal communication could improve
給与レンジ
35件のデータ
Junior/L3
Mid/L4
Junior/L3 · Agency Supervisory Officer
1件のレポート
$79,954
年収総額
基本給
$69,525
ストック
-
ボーナス
-
$79,954
$79,954
面接体験
3件の面接
難易度
3.3
/ 5
期間
14-28週間
体験
ポジティブ 0%
普通 0%
ネガティブ 100%
面接プロセス
1
In-person Interview
2
Phone Screen
3
In-person Group Interview
ニュース&話題
Charter sees rare growth in pay TV during Q4, but revenue down - TheDesk.net
Source: TheDesk.net
News
·
12w ago
Spectrum commits to U.S.-based workforce in Super Bowl ad - TheDesk.net
Source: TheDesk.net
News
·
12w ago
Charter’s Spectrum Offers Update on the First Year of Its Customer Commitment - Telecompetitor
Source: Telecompetitor
News
·
31w ago
Charter's mobile biz is 'underappreciated,' CEO says - Light Reading
Source: Light Reading
News
·
32w ago