Fragrance & Beauty Education Executive, Los Angeles

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the role:

CHANEL is looking for an Education Executive to support our Field Sales team. With a focus on talent, the Education Executive is responsible for leading the people development activities at designated counters including identifying development needs, creating plans, and engaging coaching to bridge performance gaps. They understand the talent landscape in their respective markets to ensure Chanel is recruiting and developing top teams. This individual is also responsible for supporting the total CHANEL skincare, makeup, and fragrance businesses and expanding our client base via exceptional client service.

What impact you can create at CHANEL:

• Maintain knowledge of talent across markets, including career goals, to contribute to talent conversations and strategies

• Collaborate with Account Executives and Market Directors on development plans for top talent, leveraging their skills and interests so that key education strategies and goals are attained and ensure market growth, prioritizing coaching and development of Counter Managers and Assistant Boutique Directors in our fragrance & beauty boutiques

• Model behavior with side-by-side coaching on Chanel’s service ritual, services, application techniques, and on all facets of clienteling to build BAs’ expertise including the effective use of the respective retailers’ clienteling systems

• Conduct ongoing F&B seminars for Fragrance & Beauty Advisors (FBAs) in your home market and follow up in store

• Conduct ongoing in-store education within assigned markets focusing on elevated service, building product and skill expertise, while teaching CHANEL-specific application techniques with clear benchmark improvement.

• Work with the Account Executives to create counter/boutique learning plans emphasizing leadership

• Partner with Market Director (MD) and Market Education Director (MED) to ensure that people strategies/activities align with business strategies and objectives

• Influence individuals’ development journey starting with onboarding

You are energized by:

• Working in a highly collaborative environment

• Navigating complexity and supporting consistent transformation and change

• Collaborating with passionate teammates

• People leadership, coaching and development

• Connecting the dots on problems and bringing a keen eye for details and expert problem solving

What you will bring to the team:

• Strong written and oral skills

• Self-motivated, results oriented, creative thinker

• Exceptional interpersonal and facilitation skills

• Platform performance skills with an emphasis on adult learning

• Leadership and coaching skills and knowledge of talent development processes

• Ability to flex schedule based on business needs

Position Logistics:

• 5-7 Years of relevant experience

• Bachelor’s degree preferred

• Home office setup

• Strong computer skills, particularly in Microsoft Suite

• Travel requirements of approximately 50%

• Must possess a valid driver’s license

• Ability to lift at minimum 40 pounds

Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

Compensation:

• The anticipated base salary range for this position is $87,500 through $121,300. Base salary is one component of the total compensation for this position. Other forms of variable pay will be offered for this position. Other components will include bonus potential, benefits, and/or perks.

Benefits and Perks:

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund

• Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)

• Generous paid time off policies to include vacation, holiday, sick and volunteer days

• 401K and other incentives

• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program

• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information:

CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion:

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.

• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

CHANEL Community:

• CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.

• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Sustainability:

• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.

• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture:

• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Fondation CHANEL:

• Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.

• For more information, please navigate to the Fondation CHANEL website here.

Career and Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

CHANEL benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.