About The Role:

At CBRE, our people enjoy the flexibility of working in a global real estate and property services organization with tremendous scale. Every day you are empowered to be better and this is achieved through the platform and resources you have access to and the ability to work in an inclusive and a collaborative environment where you will be challenged to grow and be your best.

We are looking for a dynamic and experienced Specialist / Senior Specialist to join our People Operations team in Singapore. This role combines the operational responsibilities of HR and payroll services, supporting approximately 2,000 employees.

Reporting to the People Operations Manager, you will play a key role in supporting HR Operations in Singapore following our employee life cycle, data management, onboarding/offboarding, benefits and leave administration, payroll support, compliance, and vendor management. Our core transactions are supported by Shared Services Function based in Kuala Lumpur.

What You’ll Do:

· Drive efficiencies in supporting full HR operation activities from onboarding to offboarding, employee movements, working with different stakeholders to address employee queries via Service Now.

· Ensuring service levels and KPIs are consistently met. Act as a point of escalation for Shared Services, resolving issues and identifying root causes.

· Be part of our HR transformation initiatives, working with internal and external stakeholders to improve productivity through process streamlining, systems solutions and follow-through change requests

· Support the Shared Services team, including employee lifecycle transactions (onboarding, transfers, promotions, personal data changes) and payroll processing on-cycle, off-cycle, commissions, bonuses, and exceptions.

· Administer benefits and leave programs with accuracy and timeliness.

· Administer work pass processes, including applications, renewals, and cancellations, ensuring timely and accurate handling of all pass types in compliance with regulatory requirements.

· Ensure data integrity and compliance through internal and external audits, and statutory reporting.

· Maintain and update SOPs, process documentation, and internal guidelines.

· Manage vendor relationships and ensure service delivery meets agreed SLAs.

· Support and manage employee relations activities, including handling employee inquiries and coordinating disciplinary and grievance procedures, while ensuring alignment with company policies and local employment regulations.

· Support in regional and global People Platform projects, including user acceptance testing (UAT).

What You’ll Need:

· Degree/Diploma in HR, Business, or related field.

· Minimum 6 years of experience in HR Operations and/or Payroll Processing.

· Strong knowledge of payroll administration and statutory compliance.

· Experience in multinational environments and shared service models is advantageous.

· High levels of discretion, critical thinking, and decision-making ability.

· Excellent stakeholder management and communication skills.

· Proficiency in Oracle People Soft, Service Now, Taleo, Avature, and MS Office Suite.

· Passion for continuous improvement and ability to work independently under pressure.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

OUR VALUES IN HIRING

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.