We Work Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico

Director, Risk Management

We are seeking an experienced Head of Risk Management to lead and oversee risk management activities for Capital One Technology Labs Mexico (Capital One Mexico). Capital One Mexico designs and builds products that are revolutionizing the fintech industry, making contributions to Open Source software and the tech community, as well as shaping foundational platforms (e.g. standardizing software delivery, advancing cyber defense, and empowering customer solutions). As the Head of Risk Management, this person will be responsible for developing, implementing, and maintaining robust risk management frameworks, strategies, and policies and procedures to ensure compliance with regulatory standards while effectively managing and mitigating risks.

This leader must demonstrate exceptional judgment and have substantive experience overseeing risk management for national banks or other major financial institutions. This leader will work in partnership with the stakeholders across Capital One’s Enterprise Services Division (including Enterprise Services Risk, Technology, Cybersecurity, Enterprise Supplier Management, Workplace Solutions and Security), the Business, Human Resources, Finance, Risk Management,
and Internal Audit teams, to ensure Capital One Mexico’s risk program is effective and sustainable to support Capital One Mexico and meet the expectations of all stakeholders. This leader will understand the organization’s strategic and business objectives and identify, assess, mitigate, monitor, and report risks in support of the business leaders for Capital One Mexico and Enterprise Services Risk. This includes understanding laws and regulations applicable to the business and advising management of significant decisions, legislation, regulations, and rulings
currently and potentially affecting the company. This individual may engage with the Mexican regulators on behalf of Capital One Mexico, and will advise the leadership team on interactions with Mexican authorities. In addition, this highly visible individual will be a key member of Capital One Mexico’s leadership team and be called upon to assist senior executives in making informed and balanced decisions, understanding the risks and influencing decisions that impact
the business and shaping the overall strategic direction of Capital One Mexico.
This person will be charged with developing the processes and implementing the methodologies and practices to build a high-performing risk function that can support Capital One Mexico as it continues to grow. This includes recruiting and developing exceptional talent. This individual is also responsible for keeping management informed of major accomplishments, impediments, and issues while following company policies and sound risk management practices. They will maintain all organizational and professional ethical standards, work independently under minimal supervision, and exercise latitude for initiative and independent judgment.

Key Responsibilities:

• Leadership: Provide strategic direction and leadership to the risk management team, fostering a culture of risk awareness, accountability, and excellence.

• Risk Assessment: Conduct comprehensive risk assessments, identifying, analyzing, and evaluating risks across various banking operations and products.

• Policy Development: Develop and update risk management policies, standards, procedures, and controls as applicable, in alignment with regulatory requirements and industry best practices.

• Compliance: Ensure adherence to local and international regulatory requirements, managing compliance issues and implementing necessary changes.

• Risk Mitigation: Develop and implement risk mitigation strategies to minimize exposure and optimize risk-return tradeoffs.

• Reporting: Prepare and present risk reports to senior management, Board Members, and regulatory authorities, providing insights and recommendations for risk mitigation.

• Stakeholder Engagement: Collaborate with internal stakeholders, such as finance, human resources, operations, and legal departments, to address risk-related concerns and implement effective solutions.

• Continuous Improvement: Drive continuous improvement initiatives within the risk management framework, enhancing processes, methodologies, and tools.

THE PERSON

The ideal candidate will have the following experience and attributes: Exemplary business leadership skills to help define the Capital One Mexico vision. Should be familiar with fostering innovation, driving critical decisions and delivering results to effectuate this goal.
Excellent people leadership skills to leverage the capabilities of peers, business partners and associates to achieve business objectives.
Ability to attract and retain top talent, developing bench strength to ensure continuity and forward progress through organizational and business changes.
Ability to create and reinforce Capital One’s corporate culture of “excellence” and “do the right thing” by demonstrating personal integrity, promoting organizational balance, earning and respecting the trust of associates and communicating openly about challenging issues across functional areas.
Strong judgment, influence, leadership and integrity are essential for this position. Must be comfortable working in a high-energy, collaborative, informal environment with an evolving culture as a result of continuous growth.
Capacity to understand and balance business goals with risk, and ability to articulate the reasoning behind advice and recommendations
Transparency in communications and a willingness to work collaboratively with business partners and other support groups to ensure the products, practices, and services all remain within Capital One's risk appetite.
The confidence and presence, as a member of the Senior Leadership Team, to effectively influence and assist other senior executives in their decision-making process.
Strong analytical, problem-solving, and decision-making skills.

Basic Qualifications:

• Bachelor’s degree in finance, economics, business, or related field.

• At least 7 years of experience within the banking or financial services industry.

• Understanding of risk assessment methodologies and operational, compliance, and strategic risks.

• At least 7 years of experience in risk management, compliance, legal, or regulatory relations, including knowledge of local and international regulatory frameworks and compliance requirements.

• At least 7 years of experience in process, program or project management.

• Fluent in Spanish and English, both spoken and written.

Preferred Qualifications:

• Advanced degree in business, law, computer science, or related field

• 6+ years of experience in technology, technology risk management, or cybersecurity.

• 2+ years experience supporting tech development operations and teams

• 3+ years risk management experience for a US based company

At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.