
Leading company in the technology industry
Program Operations Lead at CACI
About the role
Job Title: Program Operations Lead
Job Category: Project and Program Management
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
The Opportunity:
The Operations (Ops) Lead works closely with both the internal program and external customer office stakeholders to ensure a strong operations posture for a major software program. This individual collaborates with internal program management office (PMO), product, security, and systems engineering, integration and test (SEIT) organizations to ensure customer requirements are met to successfully promote software into operations in a production environment. They collaborate with the acquisition office, operations, and operations contractors to ensure factory issues and discrepancy reports are documented and prioritized for backlog. They draft and evolve end-user training material and operations manuals for operations personnel to employ as part of their mission and conduct dry runs and rehearsals and system and enterprise tests to ensure end-user readiness. This individual brings a strong positive reputation with key Department of Defense and Intelligence Community customers and is regarded as a trusted industry partner.
Responsibilities:
- Serve as a program focal point for Mission Operations, providing leadership over the software sustainment life cycle in operations
- Facilitate the program’s Transition to Operations (TTO) and responsiveness of team to customer identified needs through collaboration with Program Management, Government customer teams, Operations stakeholders, Security, Systems Engineering, and capability Product Owners
- Participate in appropriate customer discrepancy report review boards to support adjudication and addressing of identified DRs needed for operations
- Draft and revise training material, user guide, and other CDRL and documentation for both mission effectiveness and contract compliance
- Coordinate and conduct dry runs and rehearsals and enterprise and system test events to demonstrate readiness for operations
- Mentor and develop technical staff on operations mission priorities to achieve their full professional potential
- Ensure the program is postured and satisfies 24/7 on-call and issue triage support for the operational user community
Qualifications:
Required:
- Current/active TS//SCI clearance
- 10+ years of experience on major software programs with some of that time spent as part of program leadership
- Prior experience with TTO of load-level ground software processing applications and cloud compute infrastructures
- Understanding of customer TTO procedures and protocols, including the Risk Management Framework (RMF)
- Prior experience with operations customers and/or prime contractors
- Positive, collaborative attitude to help inspire both internal and external stakeholders
Desired:
-
Degree in Software Engineering or Development, Systems Engineering, Image Science, Electrical Engineering, or another related technical field
-
Detailed understanding of current Sponsor SAR and EO imaging systems, related ground architectures, and current prime contractors
-
Experience overseeing the development and roll-out of technical training materials and user guides for operations end-users
-
Experience with earned value management systems (EVMS) and as an EVMS control account manager (CAM)
-
Direct experience with GRID and the associated approval processes for software deployments
-
Willingness to travel
What You Can Expect: A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$82,100-$172,400
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Required skills
Program operations
Transition to operations
Stakeholder coordination
Training development
Operational readiness
Backlog prioritization
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About CACI

CACI
PublicCACI International Inc. is an American multinational professional services and information technology company headquartered in Northern Virginia. CACI provides services to many branches of the US federal government including defense, homeland security, and intelligence.
10,001+
Employees
Northern Virginia
Headquarters
$5.2B
Valuation
Reviews
10 reviews
3.5
10 reviews
Work-life balance
3.8
Compensation
2.7
Culture
4.0
Career
3.2
Management
2.8
65%
Recommend to a friend
Pros
Flexible schedule and remote work options
Good benefits and health coverage
Supportive team culture and friendly coworkers
Cons
Below average compensation and salary
Poor management and lack of leadership direction
Limited career advancement opportunities
Salary Ranges
23 data points
Principal/L7
Senior/L5
Principal/L7 · SENIOR PRINCIPAL ERP CONSULTANT
1 reports
$180,665
total per year
Base
$157,100
Stock
-
Bonus
-
$180,665
$180,665
Interview experience
1 interviews
Difficulty
1.0
/ 5
Duration
14-28 weeks
Offer rate
100%
Experience
Positive 100%
Neutral 0%
Negative 0%
Interview process
1
Application Review
2
Recruiter Screen
3
Technical Phone Screen
4
Behavioral Interview
5
Onsite/Virtual Interviews
6
Offer
Common questions
Technical Knowledge
Behavioral/STAR
Past Experience
Culture Fit
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