Human Capital Specialist:

The Opportunity:

Human capital isn’t just about policies, it’s about people and mission success. As an HR Specialist on our team, you’ll engage with clients to help them achieve their human capital goals, directly impacting a growing organization. You’ll provide basic customer support related to human resources payroll, benefits and other HR inquiries. You’ll deliver accurate and efficient solutions via live phone, email, and a HR self-service system, with exceptional customer service. You’ll take ownership of HR questions regarding leave of absence, payroll inquiries, benefits enrollment and eligibility, onboarding and routine HR questions and follow them through to a resolution. You’ll maintain and use a knowledge management system to fully research and to provide correct guidance in responding to employees. You’ll be responsible for escalating issues in a timely manner to ensure a positive end user experience while facilitating escalations to program leaders as required.

Join us. The world can't wait.

You Have:

• 3+ years of experience in human resources

• Experience maintaining a knowledge base to support self-service, increase accessibility of information, and decrease resolution time

• Experience with using Microsoft Office products, including Excel, Word, and PowerPoint

• Ability to research and process a wide range of concepts, practices, and legal and regulatory requirements to respond to inquiries

• Ability to effectively meet requirements

• Ability to exercise judgement and tact and diplomacy with stakeholders

• TS/SCI clearance with a polygraph

• Bachelor's degree

Nice If You Have:

• Experience in the DoD or Intelligence Community (IC)

• Knowledge of Service Now and Share Point

• Ability to present and explain findings to teammates and leadership teams

• Ability to manage conflicting priorities and timelines

• Possession of excellent oral and written communication skills

• Possession of excellent customer service skills

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55,200.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

Commitment to Non-Discrimination:

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.