CLIENT PROCESSING Associate I:

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.

We’re seeking a future team member for the role of Client Processing Associate I to join our Conventional Trust Platform. This role is located in Manchester, UK.

In this role, you’ll make an impact in the following ways:

• Perform routine and non-routine client service and transactional support functions.

• Interact with other organizational units and teams to ensure timely delivery of service or resolution of issues.

• Process account-related transactions per scheduled events and client-authenticated direction.

• Follow established procedures to answer inquiries and resolve problems or issues.

• Manage situations which may require adaptation of response or extensive research according to client response.

• Escalate more complex situations to senior colleagues.

• Integrate area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients.

• Perform complex operational tasks in a product or functional area.

• May be responsible for allocating and reviewing work of team members.

• May be responsible for specific supervisory review and approval actions.

• Contribute to the achievement of team objectives.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or the equivalent combination of education and experience is required.

• Experience in brokerage processing is preferred.

• Applicable local/regional licenses or certifications as required by the business.

At BNY, our culture speaks for itself, check out the latest BNY news at:
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Here’s a few of our recent awards:
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune, 2025
“Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

• BNY is an Equal Employment Opportunity/Affirmative Action Employer
• Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.