About this role

About Black Rock

Black Rock’s purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals.

Team Overview:

The AR Collections team is accountable for all aspects relating to debt management for institutional clients globally, including debt chasing and recovery, rebate payment processing, client money adherence and management reporting whilst ensuring outstanding client service.

Role Responsibilities:

• Lead and manage a high‑performing Accounts Receivable and Collections function, ensuring timely debt recovery, strong client money adherence, and compliance with regulatory and control standards. Review and approve client disbursement initiations in accordance with defined thresholds, governance standards, and escalation protocols.
• Drive a scalable global operating model, partnering with regional and global stakeholders to deliver consistent, well‑controlled collections practices across asset management products.
• Own collections strategies, including proactive client engagement, dispute resolution, escalations, and controlled payment methods, tailored to asset‑management‑specific processes.
• Maintain a strong risk and control framework, overseeing performance metrics, aging, and governance for collections and client disbursements.
• Partner with Technology to support the modernization of AR and collections platforms, and lead change arising from process, regulatory, and technology initiatives.
• Act as a key contact for internal and external audits, ensuring audit readiness and timely remediation.
• Develop and retain talent through coaching, inclusive hiring, and effective succession planning, fostering a high‑performance, client‑centric culture.

Experience

• Operational leader with 5+ years’ experience in global or multi-regional environments,
• A strong background in Finance, Accounts Receivable, and/or Collections within regulated industries is preferred
• Risk- and control-focused professional with proven analytical skills to identify issues, assess risk, and design sustainable governance frameworks and operational controls.
• Results-driven self-starter who thrives in fast-paced environments, manages priorities independently, and partners effectively with global leadership teams.
• People-centric leader with a track record of coaching, motivating, and rebuilding high-performing teams, combined with strong communication and collaboration skills.
• Customer- and technology-minded operator with high attention to detail, end-to-end process understanding, and experience leveraging Excel, automation, analytics, and digital tools to improve outcomes.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

Black Rock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at Black Rock.

About Black Rock

At Black Rock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on Black Rock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

Black Rock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.