
Leading company in the retail industry
Outlet Customer Experience Specialist, Advisor
Required skills
Customer Service
What does a Sales Consultant – Appliance Outlet do?
The Sales Consultant – Appliance Outlet ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left unserved or underserved.
As the Sales Consultant – Appliance Outlet you will:
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Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.
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Ensure inventory and merchandising standards are maintained in outlet store area.
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Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops).
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Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.
What are the Professional Requirements of a Sales Consultant – Appliance Outlet?
Basic Qualifications:
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Ability to work successfully as part of a team
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Ability to work a flexible schedule inclusive of holidays, nights and weekends
Preferred Qualifications:
- 3 months experience working in customer service, sales or related fields
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
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About Best Buy

Best Buy
PublicBest Buy Co., Inc. is an American multinational consumer electronics retailer headquartered in Richfield, Minnesota. Originally founded by Richard M.
10,001+
Employees
Richfield
Headquarters
$7.8B
Valuation
Reviews
10 reviews
4.0
10 reviews
Work-life balance
2.8
Compensation
3.2
Culture
4.1
Career
3.7
Management
2.5
72%
Recommend to a friend
Pros
Great team environment and support
Good training and comprehensive onboarding
Flexible scheduling options
Cons
Work-life balance challenges and long hours
High stress during peak times and sales events
Pay could be better
Salary Ranges
12,325 data points
Junior/L3
Mid/L4
Junior/L3 · Product Flow Specialist
1,087 reports
$38,981
total per year
Base
$38,981
Stock
-
Bonus
-
$31,075
$48,899
Interview experience
4 interviews
Difficulty
3.0
/ 5
Duration
21-35 weeks
Offer rate
50%
Experience
Positive 0%
Neutral 25%
Negative 75%
Interview process
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
In-Person Interview
5
Offer
Common questions
Behavioral/STAR
Past Experience
Culture Fit
Customer Service Scenarios
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