Job Description

About Bank of America

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

About the Role

Global Markets Operations is looking for a candidate to join the India team to support back office operations, post execution trade processing, sending confirmations to clients/custodians, reporting of trades on exchange, coordinating with client and custodian for trade matching and confirmation, Regulatory reporting and margin monitoring

Responsibilities

• Resolution and escalation of matched and unmatched trades
• Timely response to client queries regarding the settlement of their trades
• Client Fails Reporting
• Buy in avoidance
• Liaising with other internal departments to ensure timely resolution of Client fails
• Involvement in ad hoc projects for new processes or industry initiatives

Requirements

• Client facing experience or ability to conduct discussions with Clients in a confident manner
• Excellent communications skills
• Ability to work under pressure in a team environment
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate
• Knowledge of Operational Risk, Client Money Protection and Funding
• Breaks investigation and resolution

Other Qualifications

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Commitment to challenging the status quo and promoting positive change
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
• Presentable, confident and client focused