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Applied Materials
Applied Materials

Leading company in the software industry

Global Product Support (GPS) Engineer

RoleTech Support
LevelMid Level
LocationSingapore
WorkOn-site
TypeFull-time
Posted1 week ago
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Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Location:

Singapore,SGP

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Key Responsibilities

  • Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process.

  • Participate in or own first chamber Build & Test in Apps lab. Solve issues, or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if required) on New Product final test

  • Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed

  • Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)

  • Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required

  • Collect process and qualification data to create product Best Known Methods (BKMs)

  • Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping

  • Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Requirements:

  • More than 5 years of relevant equipment experiences in the semiconductor industry

  • Prior experiences in hybrid bonding/ advanced packaging are preferred

  • Excellent communication and interpersonal skills

  • Confident in liaising with internal and external stakeholders of various seniorities

Work Location:

  • Science Park II (Moving to Tampines in end 2026)

Additional Information Time Type:

Full time

Employee Type:

Assignee / Regular

Travel: Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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About Applied Materials

Applied Materials

Applied Materials, Inc. is an American corporation that supplies equipment, services and software for the manufacture of semiconductor chips for electronics, flat panel displays for computers, smartphones, televisions, and solar products.

10,001+

Employees

Santa Clara

Headquarters

$57B

Valuation

Reviews

10 reviews

3.8

10 reviews

Work-life balance

3.2

Compensation

3.5

Culture

3.8

Career

3.3

Management

3.9

72%

Recommend to a friend

Pros

Supportive and approachable management

Good benefits and training programs

Cutting-edge technology and interesting projects

Cons

Heavy workload and frequent overtime

Fast-paced and stressful environment

Limited growth opportunities

Salary Ranges

53 data points

L2

L6

Mid/L4

L3

L4

L5

L2 · Financial Analyst L2

0 reports

$92,625

total per year

Base

$37,050

Stock

$46,313

Bonus

$9,263

$64,837

$120,413

Interview experience

4 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Interview process

1

Application Review

2

Recruiter Screen

3

Technical/Hiring Manager Interview

4

Final Round Interview

5

Offer

Common questions

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving

Culture Fit