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Customer Service Officer

Curtiss-Wright

Customer Service Officer

Curtiss-Wright

Singapore

·

On-site

·

Full-time

·

2d ago

Job Title

Customer Service Officer:

Job Description Summary

This role is responsible for providing top quality customer service, acting as a one-stop service across our entire product/service range.

Job Description

This role is responsible for providing top quality customer service, acting as a one-stop service across our entire product/service range.

About the Role:

  • Professionally manage incoming and outgoing calls by providing accurate and consistent information.

  • Ability to communicate clearly and manage customers' feedback.

  • Organized and able to multi-task in fast paced environment.

  • Maintain good service delivery.

  • Perform administrative tasks assigned.

  • Any other ad-hoc duties as assigned.

About the Work Week:

  • 5 days work week, includes weekend

  • Up to 44 hours per week

  • 8-hour rotation shifts (with night shift allowance)

About You:

  • Preferably O' levels and above

  • Prior experience in Contact Centre environment will be an advantage

  • Ability to operate in a fast-paced environment

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

  • Bonus for referring friends

  • Career development and a promote from within culture

  • An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”

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About Curtiss-Wright

Curtiss-Wright

The Curtiss-Wright Corporation is an American manufacturer and services provider headquartered in Davidson, North Carolina, with factories and operations in and outside the United States.

5,001-10,000

Employees

Davidson

Headquarters

Reviews

3.9

39 reviews

Work-life balance

3.9

Compensation

4.2

Culture

3.6

Career

3.9

Management

3.8

77%

Recommend to a friend

Pros

Supportive team and management

Competitive compensation and benefits

Good work-life balance and flexible environment

Cons

Some organizational bureaucracy

Room for improvement in processes

Work-life balance varies by team

Salary Ranges

5 data points

Junior/L3

Junior/L3 · Management Consultant

0 reports

$102,000

total per year

Base

-

Stock

-

Bonus

-

$86,700

$117,300

Interview experience

48 interviews

Difficulty

3.2

/ 5

Duration

14-28 weeks

Offer rate

34%

Experience

Positive 62%

Neutral 27%

Negative 11%

Interview process

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

Common questions

Technical skills

Past experience

Team collaboration

Problem solving