
Leading company in the software industry
Software Tech Support Engineer
복지 및 혜택
•교육비 지원
필수 스킬
Python
Perl
Shell
SECS/GEM
HSMS
MES systems
Problem-Solving
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer:
Location:
Bangalore,IND
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
We are looking for a highly talented Software GPS Engineer to join our unique team.
What's in it for you?
Provide SW Support for our products installed at customer sites around the world, working with global support functions, R&D, HW, and Application teams to make sure our tools function as designed. It will be a perfect fit for a highly skilled and motivated Fab Interface / Fab Automation Engineer with a strong background in the semiconductor industry**.**
What you'll be doing:
- Function as a technical support Tier for SW issues
- Support all customer tool issues that don't require code changes.
- Independently resolve customer complex issues by analyzing product and system/computing issues (SW, IT, Computing, databases)
- Provide troubleshooting plans and technical solutions to field and Tiel-1 Tier-2 teams.
- Reproduce customer issues on internal systems. Perform Root Cause Analysis.
- Proactively identify points of failure and drive for resolution.
- Involvement in new SW development
- Take part in SW development road map milestones, new features reviews, and customer demos.
- Create and maintain the lab environment and perform Dry-run activities for new SW versions.
- Actively participate in new products introduction discussions.
- On-site Projects:
- Perform new installations/SW upgrades on customer semiconductor fabs.
- Troubleshoot complex cases and field support teams.
- Support Infrastructure:
- Develop training programs for field engineers and end users.
- Proactively drive support-related feature developments within the team.
- Initiate Support-related Specs, improvements, utilities and Document solutions, procedures, best-known methods
- Develop in-house utilities, and tools, and work with the DevOps team to implement the same ideas, that enhance customer experience.Required Education: - Bachelor's or Master's degree in Electronics, Computer Science, Electrical Engineering, or related field.
- Customer Experience: Collect end-user pain points and work on solutions.
- What should you have?
- Self-Learning capability and passion to learn new technology.
- 3+ years of experience in the semiconductor industry, preferably in fab automation or equipment integration.
- Strong understanding of SECS/GEM, HSMS, and factory automation systems.
- Experience with MES systems, equipment control software, and scripting languages (e.g., Python, Perl, or Shell).
- Familiarity with equipment communication protocols and standards.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration abilities.
- Advantage: Code debugging skills.
- Advantage: Experience in SW development / SW testing and integration Additional Information
Time Type: Full time
Employee Type: Assignee / Regular
Travel: Yes, 20% of the Time
Relocation Eligible:
Yes
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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Applied Materials 소개

Applied Materials
PublicApplied Materials, Inc. is an American corporation that supplies equipment, services and software for the manufacture of semiconductor chips for electronics, flat panel displays for computers, smartphones, televisions, and solar products.
10,001+
직원 수
Santa Clara
본사 위치
$57B
기업 가치
리뷰
10개 리뷰
3.8
10개 리뷰
워라밸
3.2
보상
3.5
문화
3.8
커리어
3.3
경영진
3.9
72%
지인 추천률
장점
Supportive and approachable management
Good benefits and training programs
Cutting-edge technology and interesting projects
단점
Heavy workload and frequent overtime
Fast-paced and stressful environment
Limited growth opportunities
연봉 정보
53개 데이터
L2
L6
Mid/L4
L3
L4
L5
L2 · Financial Analyst L2
0개 리포트
$92,625
총 연봉
기본급
$37,050
주식
$46,313
보너스
$9,263
$64,837
$120,413
면접 후기
후기 4개
난이도
3.0
/ 5
소요 기간
14-28주
면접 과정
1
Application Review
2
Recruiter Screen
3
Technical/Hiring Manager Interview
4
Final Round Interview
5
Offer
자주 나오는 질문
Technical Knowledge
Behavioral/STAR
Past Experience
Problem Solving
Culture Fit
최근 소식
China Exposure Hits Lam Research, Applied Materials, KLA Stocks - Electronics For You BUSINESS
Electronics For You BUSINESS
News
·
1w ago
Applied Materials Stock Falls as U.S. Curbs Put China Chip-Tool Sales Back in Focus - TechStock²
TechStock²
News
·
1w ago
Exclusive: US orders chip equipment companies to halt some shipments to China's No. 2 chipmaker Hua Hong - Reuters
Reuters
News
·
1w ago
Zacks Industry Outlook Highlights Broadcom, Applied Materials and Credo Technology - Yahoo Finance
Yahoo Finance
News
·
1w ago