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The Siri AI Quality Engineering team is seeking a test triage and automation to support the triage of large scale testing activities to help best enable the qualification of Siri and exceed our customer's expectations. Think beyond what features are supposed to do and creatively seek ways to measure qualitative experiences. You will ultimately be part of a collaborative team that's responsible for understanding how well our products work, advocating for critical changes, and representing how they'll be experienced by our customers. We are a nimble, fast-paced team that relies heavily on a tight relationship between engineering, program management, and quality engineering. As a member of our passionate group in Siri, you will have the unique and rewarding opportunity to shape and improve our products to delight and inspire millions of Apple's customers every day.

Description:

In this role, you will be responsible for shipping world-class user experiences and act as the voice of our end-users. As a test triage and automation engineer, you will help with actively triaging a wide gamut of tests for Siri, drill into the details of system logging to attribute failures, and engage deeply with cross-functional partners to follow through on results. This role requires technical curiosity, creativity, and effective communication skills. A proactive demeanour and willingness to take initiative to follow through on issues as well as identify opportunities for process improvements is critical. You will be responsible for driving all of the quality work you're doing and also be a strong advocate for quality in the overall software development process. This position requires a self-motivated and dynamic individual with strong technical and communication skills who can contribute in a team environment.

Preferred Qualifications:

Programming experience with Swift, Objective-C, and/or C/C++

Analytical and reporting experience with test and bug triage results helping to drive internal or product decisions

Knowledge of the Apple development and build ecosystem using Xcode

Experience with or knowledge of Machine Learned (ML) systems and associated qualification approaches

Minimum Qualifications:

Minimum 3 years of industry experience triaging and diagnosing software issues

Ability to proactively triage, investigate, and debug difficult technical and UX problems independently as well as collaboratively

Capacity to drive test triage products, methodologies, and processes

Strong programming skills with Python and Shell scripting languages

Proficiency with software revision control (e.g. Git) and CI/CD systems (e.g. Jenkins)

Highly organized with strong planning skills to estimate, update, and communicate progress

BA/BS in Computer Science/ Engineering or equivalent experience in related field

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

Pay & Benefits:

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $141,800 and $258,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.