At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

This position is an outstanding opportunity for an open-minded individual to operate in a start-up environment with the full support of the American Express and subsidiary Loyalty Partner organization. PAYBACK is the world’s largest Loyalty Management company operating in Germany, Italy, Poland and Austria that allows hundreds of Partners in different industries, Retailers, Service Companies and Online Shopping sites, to engage and reward 60 million customers, through an outstanding and powerful multichannel marketing platform.

This position will handle operative processes on PAYBACK proprietary CRM & Marketing Platform, ensuring they are delivered effectively and with high quality to improve results. The position will also collaborate with Partner Managers, to understand Partner's needs and plan appropriate actions on PAYBACK owned media channels with a focus on performance and return-on-investment based optimization.

The ideal candidate has a good knowledge of digital marketing platforms (i.e. email sending, push notification sending, targeting, SMS, etc.), has shown analytical skills and mentality and a proactive attitude.

How will you make an impact in this role?

• Deliver operational tasks with an unparalleled standard of excellence.
• Analyze data and turn them into insight to guide offer & communication planning.
• Work together with Partner Manager's to provide marketing services to high-profile B2B partners.
• Translate your ideas into real campaigns, reach millions of customers, test, learn and optimize.

Minimum Qualifications

• Educated to at the least degree level in Economics, Statistics or similar degrees with quantitative focus
• 1 or 2 years of experience in working with Digital Marketing
• Strong interpersonal skills, both in Italian and in English
• Highly proficient with Excel and PowerPoint
• Role is based in Rome

Employment eligibility to work with American Express in Italy is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.