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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
The Strategy & Transformation (S&T) team is responsible for identification, planning and delivery of strategic initiatives that enable the Controllership and broader Finance organization to achieve their objectives. The team supports the delivery of large-scale projects that support Mergers & Acquisition deals, improve processes, enhance the control environment, support business growth activities, and implement new technologies.
The director role will be responsible for leading and executing initiatives by driving the delivery of key project outcomes. This role will have significant exposure to global stakeholders and senior leaders. While the projects will change over time, a strong set of core project management skills is required.
Key Responsibilities:
- Lead transformation projects and strategic initiatives for various parts of the Controllership and broader Finance organization.
- Comprehensive project management to execute on strategic priorities, taking a project from solution design, planning and mobilization through execution & delivery.
- Establish end-to-end processes, controls, dashboards / metrics and requirements for sponsored projects.
- Consistent application of governance standards across all project types.
- Extensive stakeholder engagement and facilitation across all levels of management.
- Lead a team of 3+ colleagues
Minimum Qualifications:
- 8+ years of relevant experience in driving Project Management, Process Transformation and Reengineering, with proven ability to lead multiple large scale initiatives, independently
- Proven strategic thought leadership with ability to translate strategy into well-defined outcomes
- BS in Finance, Accounting or closely related fields
- Excellent communication skills and track record of collaborating, influencing, and extensively coordinating with internal and external partners, including senior leaders
- Proven ability to manage multiple demands successfully within a matrixed organization
- Results oriented, ability to lead and influence without authority
Preferred Qualifications:
- People Leader experience preferred
- Good understanding of AXP Controllership Processes
- CPA and/or MBA preferred
- Strong technical aptitude and ability to work with Technology to drive solutions
- Strong understanding of Process Mapping, Analysis and other relevant Six Sigma methodology
- Big 4 and/or consulting experience preferred
Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
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About American Express

American Express
PublicAmerican Express Company or Amex is an American bank holding company and multinational financial services corporation that specializes in payment cards. It is headquartered at 200 Vesey Street, also known as American Express Tower, in the Battery Park City neighborhood of Lower Manhattan.
10,001+
Employees
New York
Headquarters
$44B
Valuation
Reviews
3.3
10 reviews
Work-life balance
2.8
Compensation
3.2
Culture
2.5
Career
3.0
Management
2.0
45%
Recommend to a friend
Pros
Good benefits and compensation
Training and professional development provided
Well-structured company with high-level professionals
Cons
Micromanagement and lack of trust from leadership
Fast-paced, high-stress work environment
Poor work-life balance with extended hours expectations
Salary Ranges
17 data points
Director
Director · DIRECTOR - FINANCIAL CRIME AUDIT
1 reports
$215,280
total per year
Base
$187,200
Stock
-
Bonus
-
$215,280
$215,280
Interview experience
3 interviews
Difficulty
3.0
/ 5
Duration
21-35 weeks
Interview process
1
Application Review
2
HireVue Video Interview
3
Technical/Behavioral Interview
4
Final Round Interview
5
Offer Decision
Common questions
Behavioral/STAR
Technical Knowledge
Coding/Algorithm
Past Experience
Culture Fit
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