
Work hard. Have fun. Make history.
Trainer, GSF Learning and development, GSF Learning and development
Required skills
Excel
Trainer – Bengaluru, will be an active member of the entire south region and will lead the coordination and execution of Associates, TL Training and L3 on-boarding activities.
Successful candidates will have demonstrated a true hands-on approach in Training need analysis, training facilitation, LMS management, data and report management, expert in excel and power point. Prior experience as a Trainer in Retail, Supply Chain, E-commerce organization is mandatory.
- Trainer will
- Implement network standard training programs for Associates and Team Leaders (i.e., participating in and conducting needs analysis, skills development classes, cross-training, calendar management etc.)
- Partner with RLM and operations leaders across all areas to identify training needs and schedule training events to meet production forecasts and labor gaps
- Proactively plan & implement learning initiatives to make a positive impact on key business safety, quality, productivity and customer experience metrics
- Design/customize training content to meet regional needs and track compliance to these training materials
- Analyze and understand data to suggest improvements for training and operations
Key job responsibilities
a)Associate On-boarding: FC/LM/RDFC/LPC/EF
- On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
- Update NHO status on every 2 hours for ALFA associates
- Track on site LBD status & monitor completion & defects
- Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
- Follow up with TLs and AMs for 222 Coaching completion
- Perform Learning Index Audit
- Daily LC monitoring and take action as per report
- Conduct ILT / VILT for Associates on-demand topics
- Handling LMS user management.
- Work with Content developer to drive content creation, updation, improvisation.
- Drive adoption of learning intervention
b)Associate Onboarding: LM/Hybrid/3P Hubs/EF - Support the L&D POC in driving adoption of learning initiatives.
c)Refresher Training: FC/LM/Hybrid/3P Hubs/EF - Conduct Training sessions
- Deploy FC Refresher Training on LMS
- Alignment with Store POC/OE/TW for Training execution
- Drive Completion in partnership with operations
d)Learning Index Report: FC/3P/LM - Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites
- Conduct Audit and drive through regional presence
- Create and share Learning Index Audit Report
e)Coordination and Data management - Support in Learning Ambassador certification
- Aligning Weekly Learning Calendar based on business priorities
- Weekly/Monthly Calendar Creation
- Weekly Learning Dashboard
- Daily Dive Deep on critical problems discussed in DDD & drive closure on AIs
- L&D WBR - status and new task assignment
- Traveling multiple sites Feedback collection and collations
- Publish Learning Day End Report
Key job responsibilities
Key job responsibilities
a)Associate On-boarding: FC/LM/RDFC
- On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
- Track on site LBD status & monitor completion & defects
- Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
- Follow up with TLs and AMs for 222 Coaching completion
- Perform Learning Index Audit
- Daily LC monitoring and take action as per report
- Conduct ILT / VILT for Associates on-demand topics
- Handling LMS user management.
- Work with Content developer to drive content creation, updation, improvisation.
- Drive adoption of learning intervention
b)Associate Onboarding: LM/Hybrid/3P Hubs/EF - Support the L&D POC in driving adoption of learning initiatives.
c)Refresher Training: FC/LM/Hybrid/3P Hubs/EF - Conduct Training sessions
- Deploy FC Refresher Training on LMS
- Alignment with Store POC/OE/TW for Training execution
- Drive Completion in partnership with operations
d)Learning Index Report: FC/3P/LM - Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites
- Conduct Audit and drive through regional presence
- Create and share Learning Index Audit Report
- Aligning Weekly Learning Calendar based on business priorities
- Weekly/Monthly Calendar Creation
- Weekly Learning Dashboard
- Daily Dive Deep on critical problems
- L&D WBR - status and new task assignment
- Traveling multiple sites
- Publish Learning Day End Report
Basic Qualifications
- Experience with written and verbal communication and presentation
- Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook)
Preferred Qualifications
- Experience using using the Training Needs Analysis process, including assessing performance gaps, analyzing learning needs, designing and developing customer-centric solutions, and evaluating the effectiveness of learning programs
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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