At Amazon, we are relentlessly focused on delighting our customers and fostering a culture of innovation. Our Immigration team is at the forefront of this mission, ensuring a seamless and compliant experience for our global workforce and stakeholders.

The Compliance Specialist supports the Immigration Risk and Compliance program, responsible for ensuring controls that mitigate risk are well documented and routinely evaluated. The role creates business requirements to convert manual controls to automated controls, and detective controls to preventive controls. The Compliance Specialist will develop mechanisms that evaluate control efficacy and inform program leadership through monthly business reporting. To achieve its objectives, the role will be engaged with internal production teams, internal operational teams, internal technical teams, and external service providers. The individual will continually inspect control processes and recommend and implement improvements and own root cause analysis of control defects.

The role is also responsible for ensuring that front desk staff and site security know what actions to take in the event of an unannounced government visit. The Compliance Specialist will create training materials that are tailored by country and site type. The position will also regularly test responses to ensure that front desk staff and site security take the expected actions and recommend remedial actions.

Key job responsibilities
Immigration Control Lead: Serve as the program’s subject matter export of controls that mitigate risk. This includes:

• Engage internal and third-party providers to document controls that mitigate specific risks

• Engage technical partners to create business-oriented documentation of automated controls

• Map controls to risks

• Develop solutions to quantify efficacy of controls and incorporate into monthly business reporting

• Create business requirement documents to convert manual controls to automated controls

• Serve as business owner of SOPs related to control execution

• Maintain an updated repository of guidelines and best practices

• Continual Process Improvement

• Continually inspect processes to identify and implement improvements

• Complete root cause analysis of process defects and recommend corrective actions

• Support with development of early warning systems for potential risks

• Unannounced Government Visit Responses

• Ensure audit response protocols remain current

• Develop training materials for front desk staff and site security – audit first responders

• Engage and test first responder responses to government site visits; escalate failures for remediation

• Develop knowledge sharing mechanisms for the immigration team

• Stakeholder Engagement and Communication

• Develop regular communication channels with internal immigration teams

• Create periodic risk and compliance status reports for leadership

• Maintain collaborative relationships with external service providers

Basic Qualifications

• Speak, write, and read fluently in English
• Speak, write, and read fluently in Spanish
• Bachelor's degree
• Knowledge of MS Excel, Word, Share Point and PowerPoint
• Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
• 3+ years of compliance, risk management, or audit experience
• Experience documenting and evaluating controls
• Familiarity with AI tools to support daily work tasks and basic automations

Preferred Qualifications

• Experience implementing process improvements
• 3+ years of experience in business immigration (law firm or in-house)
• Experience applying AI tools to improve operational efficiency or automate routine tasks

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.