As a Senior Manager, Product Operations, you will engage with an experienced cross-disciplinary staff to conceive, design and develop innovative consumer products.

The person will lead a team responsible for defining and committing to the operations plan for delivery of innovative consumer products within Kindle Product Operations. In this role, you will operate at the earliest and most influential stage of the Product Development Process (PDP), the pre-concept phase, where you will combine the expertise of a business ownership, commodity expertise, product technical needs. You will be the operations authority that shapes product Roadmap for Kindle
devices when decisions matter most, influencing critical choices before designs crystallize and features are locked.

You must demonstrate leadership in a cross-functional, matrixed environment and able to succeed within an open, collaborative, peer environment.

• Key job responsibilities

• Leading a team of high-impact professionals to define future products based on customer needs and viability

• Decomposing product concepts into component and manufacturing drivers using industry benchmarks and deep supply chain knowledge

• Influencing executive management on design decisions through dive deep into assumptions, communicating complex tradeoffs with clarity and confidence

• Facilitating decision-making conversations with Product Management, Engineering, and Supply Chain that balance product feature requirements, development timeline, and cost considerations

• Building and implementing methodology to enable high-fidelity analysis for product tradeoffs in early concept phase

• Providing guidance and support to both OPMs and MPMs to ensure cohesive supply chain strategies across Kindle Product Line

• Problem solve and explore solutions to current processes and systems

• Coordinate with cross functional teams throughout development and manufacturing

• Drive continuous improvements

• This role will require international travel

A day in the life
As Sr. Manager, Kindle Product Ops, you will lead a small team of highly skilled operations professionals to define the next product concepts. You will spend significant time in collaborative sessions with product managers and engineers, framing complex tradeoffs between customer experience, technical performance, development timelines, and cost. You will proactively guide teams toward viable directions in the ambiguity of pre-concept development. Your afternoons might include assessing strategic recommendations, or diving deep into manufacturing requirements to assess feasibility of novel approaches.

About the team
Our Kindle Product Operations organization drives innovation in consumer electronics, bringing exciting products from concept to customer hands. The early-stage costing function sits at a critical juncture—where strategic decisions have maximum leverage but information is most uncertain. Our team values analytical rigor combined with practical judgment, collaborative problem-solving, and the courage to influence difficult decisions. You'll work alongside engineers, product managers, and supply chain professionals who are passionate about delivering exceptional customer experiences at sustainable costs.

Basic Qualifications

• 10+ years of program management, tech program management, or related experience
• Bachelor's degree in Supply Chain, Business, Engineering, or a related field
• Experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Experience communicating and presenting to senior leadership
• Comprehensive knowledge of consumer electronics supply chain from component sourcing through manufacturing and fulfillment

Preferred Qualifications

• Master's degree in Supply Chain, Business, Engineering, or a related field
• Experience in taking a product from conception & definition phase through engineering design and taking it to market
• Experience working directly with designers and technical subject matter experts
• Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage
• 12+ years of experience in operations or commodity management roles
• Experience with multiple manufacturing processes (injection molding, die casting, PCB assembly, final assembly, etc.)
• Experience facilitating executive decision-making on complex product tradeoffs

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Sunnyvale - 223,800.00 - 302,800.00 USD annually