Amazon has spent years building one of the world’s most efficient and optimized supply chains. Our team builds on that foundation and continue to innovate end-to-end supply chain capabilities for merchants to conduct their on and off-Amazon business. Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine. Our team’s mission is to help merchants of all sizes grow their business beyond Amazon by using Amazon’s optimized and efficient supply chain network, multichannel distribution capabilities and services.

As we rapidly scale to serve our off-Amazon customers, we need a Technical Program Manager (TPM) who can work across our organization and stakeholders, with both strategic and tactical vision. We are building products that are fundamental to Amazon’s future, and we are tackling some of the world’s most intriguing problems involving software architecture design, customer experience, and business strategy.

• Key job responsibilities
• Develop and execute project plans with an impact across multiple Amazon teams.
• Demonstrate the ability to provide both structured and creative thinking in a dynamic, evolving, multi team-based environment
• Demonstrate the ability to communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information
• Show ownership and leadership skills in coordinating projects across multiple teams, driving them to successful conclusion while building strong, lasting relationships with both internal and external customers
• Be comfortable working in a fast-paced, ever-changing environment while driving teams to complete goals
• Demonstrate the ability to break abstract goals into attainable, measurable work items
• Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and product releases

BASIC QUALIFICATIONS:

5+ years of technical product or program management experience
3+ years of software development experience

PREFERRED QUALIFICATIONS:

5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

A day in the life
As a Senior Technical Program Manager, you will be responsible for identifying, scoping, and delivering end to end deliverables. You will apply both business and technical acumen in a fast-paced, ambiguous, and innovative environment. You thrive through building consensus and driving teams towards results. You will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces to deliver them in a successful and timely manner. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.

About the team
You'll be the TPM for development teams that are building highly distributed systems to enable merchants to move their inventory both on and off Amazon supply chain network to deliver orders to their customers with incredible speed. You will join a highly technical and entrepreneurial culture defining and building the next generation of a fulfillment solutions for enterprises, 3rd party merchants, vendors and brand owners.

Basic Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 128,100.00 - 214,000.00 CAD annually