Ready to help shape the future of corporate resilience at one of the world's most customer-obsessed companies? Protective Services (PS) is seeking a passionate and results-driven Corporate Business Continuity (CBC) Manager to join our elite team of security professionals who ensure Amazon keeps delivering for its customers – no matter what.

As a key member of our Global CBC team, you'll be at the forefront of protecting Amazon's ability to serve customers worldwide through disruption. This high-visibility position will lead and promote our proven business continuity framework, providing innovative solutions and strategic guidance to teams across Amazon Corporate. You'll join a dynamic team of security and business continuity experts who manage Amazon's global corporate security programs, working directly with business leaders to enhance organizational resilience.

Join us in this crucial role where your expertise will help safeguard Amazon's mission to be Earth's most customer-centric company!

• Key job responsibilities

• Drive strategic implementation and direction for the CBC program across the APAC region while supporting global initiatives

• Partner with business teams to conduct comprehensive business impact and risk assessments, identify and prioritize critical services, define recovery time objectives, and map critical dependencies

• Maintain and optimize BC documentation within our designated tools to ensure consistency, compliance, and successful attestation

• Develop and propose risk mitigation strategies through data-driven analysis and industry best practices

• Monitor and report on program effectiveness through established metrics and KPIs, driving continuous improvement initiatives

• Collaborate with cross-functional teams to develop and coordinate robust recovery strategies

• Design and facilitate business continuity exercises and tests to validate plan effectiveness, identify gaps, and evaluate recovery capabilities

• Create and deliver targeted training programs to enhance BC awareness and methodology adoption

• Provide subject matter expertise during crisis events, partnering with Crisis Management teams to support incident response and guide recovery efforts

• Ensure business continuity plans are effectively activated and capture lessons learned for future improvement

A day in the life
A typical day in this dynamic role involves partnering with diverse business teams across Amazon to enhance organizational resilience. You might start your morning reviewing critical business impact assessments, then lead a workshop helping teams identify their recovery requirements and dependencies. Throughout the day, you'll provide expert guidance on business continuity planning, perhaps facilitating a tabletop exercise to test recovery procedures or consulting with stakeholders on risk mitigation strategies. You'll engage with various business leaders to review and validate their continuity plans, ensuring they meet Amazon's standards for resilience. When disruptive events occur, you'll collaborate with Crisis Management teams to provide critical support and expertise. Each day brings unique challenges and opportunities to strengthen Amazon's ability to deliver for customers, no matter what disruptions may arise.

About the team
Diverse Experiences

Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture:

In Amazon Security, it’s in our nature to learn and be curious. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Mentorship & Career Growth:

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Training & Career Growth:

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• Bachelor's degree or equivalent in Information Security, Computer Science, Risk Management, Engineering, Math, Statistics, or a related discipline, or equivalent technology experience
• 5+ years of HR, privacy, legal, compliance or risk management experience
• Experience in leading and managing remote project and program teams

Preferred Qualifications

• Active certification from DRII, BCI, or equivalent industry recognized BC certification
• Experience managing enterprise-wide BC programs in a global organization
• Demonstrated experience in managing the response to significant disruptive events
• Experience with Disaster Recovery planning and IT service continuity
• Strong understanding of information security principles and compliance frameworks

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.