Application deadline: Feb 17, 2026

Join Amazon's Cross Border team as we transform international logistics by providing end-to-end supply chain solutions for customers worldwide. In this role, you will manage customs clearance operations across ocean, air, rail, and truck shipments while ensuring compliance with U.S. and international trade regulations. You will serve as a key liaison between freight forwarders, sellers, vendors, and government agencies to facilitate smooth cross-border operations.

This position offers the opportunity to develop expertise in customs compliance, work with diverse regulatory frameworks, and directly impact the efficiency of Amazon's global supply chain operations.

• Key job responsibilities
• Provide support for customs clearance inquiries and resolve operational issues for cross-border shipments
• Coordinate with freight forwarders, sellers, and vendors on shipment documentation and preparation requirements
• Monitor shipment clearance status and escalate issues to appropriate teams when necessary
• Review and audit data entry for customs entry filing, classifications, and inspection requirements
• Maintain relationships with government agencies to address operational inquiries and requests
• Build and maintain standard operating procedures for regulatory requirements and updates
• Share subject matter expertise on customs regulations and changes with operations teams across multiple locations

A day in the life
As a Senior Compliance Specialist, you will start your day reviewing shipment statuses and identifying any clearance delays or documentation issues. You will communicate with internal stakeholders including operations teams, account managers, and logistics coordinators to resolve compliance challenges. Throughout the day, you will audit customs entries for accuracy, respond to inquiries from sellers and vendors about import requirements, and coordinate with customs brokers on complex clearance scenarios.

You will work closely with government agencies such as U.S. Customs and Border Protection, FDA, and other Partner Government Agencies to address inspections, holds, or regulatory questions. Your expertise will help educate internal teams and external partners on tariff classifications, free trade agreements, and import restrictions. You may also contribute to process improvement initiatives by identifying compliance risks and developing solutions to enhance operational efficiency.

About the team
The Global Logistics Cross Border team is responsible for providing customers with comprehensive international transportation services and end-to-end supply chain solutions. Our team manages customs compliance for thousands of shipments daily across multiple transportation modes and trade lanes. We work in a fast-paced environment where regulatory knowledge and attention to detail are essential to success.

Our team values collaboration, continuous learning, and operational excellence. We support each other's professional development and encourage team members to develop specialized expertise in areas such as specific product verticals, trade agreements, or regulatory frameworks. You will work with colleagues across origin and destination locations globally, contributing to a network that keeps Amazon's international supply chain moving efficiently.

Basic Qualifications

• High school diploma
• 2+ years of supply chain experience
• 2+ years of advanced Microsoft Word and Excel experience
• 2+ years experience in Customs Operations or Customs Compliance role
• 2+ years experience working with US Customs rules and regulations or advanced working knowledge

Preferred Qualifications

• Bachelor's degree or equivalent
• Experience using analytical thinking and problem-solving skills to identify root causes of technical problems
• Experience effectively communicating complex concepts through written and verbal communication
• Licensed customs broker
• Experience interpreting regulatory language and applying it to operational scenarios
• Experience troubleshooting customs entry systems including Automated Broker Interface (ABI), Automated Commercial Environment (ACE), or Automated Manifest System (AMS)
• Experience with customs reference resources such as CROSS, Harmonized Tariff Schedule (HTS), or internal compliance databases
• A degree of Customs specialization in some role or capacity (Verticals)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, , - 26.00 - 41.00 USD hourly