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Operations Shift Manager, Delivery Station

RoleOperations
LevelLead
LocationKewdale, WA, Australia
WorkOn-site
TypeFull-time
Posted3 months ago
Apply now

Required skills

Team Leadership

Performance management

Safety management

Here at Amazon we are currently seeking for experienced Operations Shift Managers to join the business and play a critical role in leading our team of associates within our Delivery Station in Kewdale, WA

Do you have a passion for motivating, mentoring, and coaching a team? Do you pride yourself in maintaining the highest levels of safety, quality, attendance and performance? As an Operations Shift Manager, you will play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Key job responsibilities

  • Key job responsibilities
  • Leading and developing a team of Amazon associates
  • Lead by example and with empathy
  • Maintaining Health and Safety standards, while promoting a Health and Safety culture on-site.
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
  • Proactively identifying and leading process improvement initiatives and Lean tools
  • You'll need to push, pull, squat, bend, and reach varying weights.

A day in the life
A day in the life
You will be an inspiring leader within our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.
Basic qualifications

Basic Qualifications

  • 1+ years of employee and performance management experience, or Bachelor's degree
  • 2+ years of Amazon (blue badge/FTE) experience, or Bachelor's degree in management, business administration, economics, engineering, marketing
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Experience working independently with minimal supervision
    • Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts

Preferred Qualifications

  • 2+ years of performance metrics, process improvement or lean techniques experience

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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About Amazon

Amazon

Amazon

Public

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

10,001+

Employees

Seattle

Headquarters

$1.5T

Valuation

Reviews

10 reviews

3.4

10 reviews

Work-life balance

2.5

Compensation

4.2

Culture

3.0

Career

3.8

Management

2.7

65%

Recommend to a friend

Pros

Great benefits and competitive pay

Learning and advancement opportunities

Good teamwork and colleagues

Cons

High pressure and long hours

Poor work-life balance

Toxic work culture and management issues

Salary Ranges

4 data points

Junior/L3

L2

L6

M3

M4

M5

M6

Intern

L3

L4

L5

Junior/L3 · Warehouse

1 reports

$30,509

total per year

Base

$23,546

Stock

-

Bonus

-

$30,509

$30,509

Interview experience

6 interviews

Difficulty

4.0

/ 5

Duration

21-35 weeks

Experience

Positive 0%

Neutral 17%

Negative 83%

Interview process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Technical Interview

6

Onsite/Virtual Interviews

Common questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge