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Datacenter Ops Technician , DCC Communities

RoleManufacturing
LevelEntry
LocationQueretaro, QUE, Mexico
WorkOn-site
TypeFull-time
Posted2 months ago
Apply now

Benefits and perks

Learning Budget

Required skills

Hardware troubleshooting

Hardware repair

Computer networking

Data center operations

Fiber optic cabling

Copper cabling

Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Technician to join our expanding Infrastructure Operations team.

Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix problems within the Data Center Space. This team works in an environment that operates 24/7.

  • Key job responsibilities
  • Experience working in a Data Center environment
  • Understanding of network design, protocols and troubleshooting.
  • Understanding of storage devices.
  • Experience in Hardware diagnostics and repair.
  • Software installation and configuration.
  • Experience managing work and priorities through a ticketing system

About the team
Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Basic Qualifications

  • High school or equivalent diploma
  • 2+ years of computer hardware troubleshooting and repair experience
  • 2+ years of computer networking experience
  • 1+ years of data center experience
  • Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
  • Can lift and rack equipment up to 40 pounds

Preferred Qualifications

  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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About Amazon

Amazon

Amazon

Public

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

10,001+

Employees

Seattle

Headquarters

$1.5T

Valuation

Reviews

10 reviews

3.4

10 reviews

Work-life balance

2.5

Compensation

4.2

Culture

3.0

Career

3.8

Management

2.7

65%

Recommend to a friend

Pros

Great benefits and competitive pay

Learning and advancement opportunities

Good teamwork and colleagues

Cons

High pressure and long hours

Poor work-life balance

Toxic work culture and management issues

Salary Ranges

4 data points

L2

L6

L3

L4

L5

L2 · Data Analyst L2

0 reports

$108,330

total per year

Base

$43,332

Stock

$54,165

Bonus

$10,833

$75,831

$140,829

Interview experience

6 interviews

Difficulty

4.0

/ 5

Duration

21-35 weeks

Experience

Positive 0%

Neutral 17%

Negative 83%

Interview process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Technical Interview

6

Onsite/Virtual Interviews

Common questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge