The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!

The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.

• Key job responsibilities

• Deploy, service, and upgrade BMS and EPMS systems across multiple data centers while mentoring facilities team members on system operations

• Manage computer enterprise asset management systems, small to medium projects, and perform point-to-point checkouts between field devices and controllers

• Perform first-line diagnostics, troubleshooting, maintenance of programming code and hardware, plus provisioning of servers, controllers, and network configurations

• Install, replace, configure, and calibrate sensors while reading electrical schematics and supervising low voltage contractors in compliance with AWS requirements

• Support commissioning, systems testing, create red-lined drawings, follow change management processes, and participate in factory witnessed tests

• Conduct root cause analysis, recommend design improvements, manage service agreements including vendor scheduling and invoice review

• Monitor ticketing systems, prioritize tasks, work on-call rotating schedules, and respond to after-hours emergencies while ensuring proper safety protocols

• Perform physical tasks including walking job sites on uneven terrain, working at heights, regularly kneeling/crouching, and lifting up to 49 pounds (group lifts for 50+ pounds)

A day in the life
A typical day is attending morning construction/commissioning meetings, assessing and prioritization of project tasks and service tickets for the given day. Field work which requires configuring controllers, testing sensors, troubleshooting, safety site walks, and supporting general startup processes. Technician is responsible for logging their daily efforts in construction and service related AWS tools.
The mission of the Data Center Controls Engineering team is to manage the design, deployment, and service of a highly reliable electrical and mechanical control system for the life-cycle of an AWS data center.

About the team
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture:

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth:

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 3+ years of industrial controls and automation experience
• 1+ years of professional work experience, or experience in technical work related to computer systems and technology components
• Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience.
• Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems.
• Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals.

Preferred Qualifications

• One-year experience working in a Data Center or mission critical environment.
• International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
• Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.