At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description:

The Network Attached Storage (NAS) / Storage Area Network (SAN) Product Engineer manages, administers, and implements engineering best practices for Allstate's NAS / SAN infrastructure. This role encompasses contributing to detailed NAS / SAN infrastructure design as well as implementation, testing and coordination of operational maintenance associated with Allstate's enterprise NAS / SAN environment. The NAS / SAN Product engineer will be responsible for lifecycle management, as well as the development and deployment of new capabilities within the on-premises NAS / SAN infrastructures. Additionally, the NAS / SAN Product engineer will help all internal client needs and NAS / SAN related infrastructure projects. The NAS / SAN Product Engineer will also be accountable for the certification, security, and implementation of new hardware, software, and capabilities for NAS / SAN related technologies.

Scope of Responsibilities:

• Enterprise NAS / SAN storage management and administration
• Automation of storage administration and management as needed.
• Protect enterprise storage against security vulnerabilities and attacks
• Engagement with internal business functions, other IT support organizations, and multiple diverse application support teams
• Contribute to a team of 7-9 NAS / SAN engineers

Accountabilities:

• Build long-term relationships within team and amongst peers by creating an environment of safety, innovation, integrity, and honest open communication.
• Initiate and implement continuous improvements in the NAS / SAN infrastructure environment, including automation of complex tasks and delivery of NAS / SAN capabilities.
• Partner with others in the organization to set and manage expectations associated with Allstate's NAS / SAN Infrastructure, continually seek opportunities to be a thought partner and deepen relationships.
• Design/create/automate NAS / SAN solutions to meet business unit requirements.
• Contribute to the lifecycle management of NAS / SAN platforms.
• Introduce and deploy new storage capabilities through the introduction and deployment of new technologies.
• Develop and deploy storage automation to improve service delivery.
• Represent the NAS / SAN team in collaborative efforts and projects with internal clients and other infrastructure teams.
• Maintain a relationship with NAS / SAN vendors and stay abreast of their latest technology offerings and recommend new capabilities that provide value to Allstate.
• Establish, implement, and perform storage management functions that ensure the resiliency, maintainability, and security of the storage infrastructure.
• Adhere to policies and practices associated with change management, incident management, problem management, and release management in the NAS / SAN infrastructure.
• Research and respond to inquiries regarding solution alternatives, execution or delivery.
• Effectively manage multiple projects/tasks simultaneously.
• Produce policy, best practice, and procedural documentation for NAS / SAN related software and hardware implemented in the storage infrastructure.
• Perform testing of new software and firmware patches to the storage environment and produce documentation for rolling out the software.
• Monitor NAS / SAN usage and assist with capacity management for all datacenters.
• Provide escalation support for NAS / SAN infrastructure
• Take actions as needed to improve the performance, availability, and resiliency of the NAS / SAN platforms.

Education: College or University degree preferred

Required Experience and Qualifications:

• Experience working in a geographically dispersed team environment
• Experience with NAS / SAN administration and management

Preferred Qualifications:

• Shell Scripting / Automation Development
• Experience with CI/CD tools such as Git

Hub and Jenkins:

• Experience and exposure to the Hitachi SAN technologies

• Experience and exposure to Cisco SAN Fabric technologies

• Experience and exposure to Net App NAS technologies

• Experience in developing storage related automation

• Supervisory Responsibilities

• None

• Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Primary Skills:

Incident Management, Information Technology (IT) Infrastructure, Infrastructure Monitoring, IT Infrastructure Support, Problem Resolution

Shift Time

Shift A (India)

Recruiter Info

Yateesh B G:

ybgaa@allstate.com

About Allstate

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization's business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.

Learn more about Allstate India here.