Why choose us?Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Main responsibilities:

• Lead and champion corporate and division customer service programs, fostering a culture of excellent customer service throughout the store.

• Oversee total store operations and direct employees and department managers when acting in place of the Store Director.

• Manage day‑to‑day operations of the Grocery Department, including frozen, dairy, and liquor/beer, ensuring product quality, rotation, sanitation, safety compliance, and in‑stock conditions.

• Implement company and division operating and merchandising policies, control shrink, and supervise inventory counts and department procedures.

• Order grocery product, maintain inventory levels, supervise reclamation, and ensure organized conditions in the back room and sales floor.

• Supervise receiving, stocking, pricing, merchandising, and product signage; support customer and vendor relations.

• Direct, train, schedule, and support Grocery Department employees, including participating in hiring and handling performance management.

• Review and act on Profit & Loss information to support sales, margin goals, and promotional planning.

• Resolve customer complaints, maintain confidentiality, and ensure all work is performed with honesty and integrity in compliance with policies.

We are looking for candidates who possess the following:Soft skills:

• Strong written and verbal communication skills, with the ability to maintain composure in customer and coworker interactions.

  • Effective leadership and interpersonal skills, promoting morale, teamwork, and employee development.

  • Ability to identify issues, solve problems, and make effective short‑ and long‑term plans.

  • High level of integrity, confidentiality, and professionalism

Competencies:

• Strong business and financial acumen, including understanding of profit and loss statements.

  • Knowledge of employment laws, workplace practices, and company policies.

  • Ability to supervise, motivate, evaluate, and develop staff at multiple levels.

  • Competency in planning, organizing, and executing operational processes.

Knowledge:

• Extensive retail background with management experience in retail operations.

  • Knowledge of store departments, product handling, inventory management, and merchandising standards.

  • Familiarity with basic math, accounting, computer software, and compliance with state and federal regulations.

  • Knowledge of emergency plans and safety protocols.

Abilities:

• Ability to perform manual tasks when needed (lifting up to ~50 lbs, stocking, walking/standing for long periods).

  • Ability to operate equipment such as pallet jacks, hand trucks, and cash registers.

  • Ability to maintain accuracy, attention to detail, and mental alertness in repetitive tasks.

  • Ability to work across departments and adapt to changing business needs.

Travel requirements:

Occasional travel, including overnight travel, may be required.

We also provide a variety of benefits including:

• Competitive wages paid weekly

• Associate discounts

• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

• Time off (vacation, holidays, sick pay). For eligibility requirements please visit my

ACI Benefits:

• Leaders invested in your training, career growth and development

• An inclusive work environment with talented colleagues who reflect the communities we serve Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.