Duties and Responsibilities Customer Service & Sales Support

• Maintain an atmosphere of enthusiastic customer awareness with a focus on fast, friendly service.

• Assist customers with product suggestions, special orders, and food preparation ideas.

• Utilize suggestive selling and additional sales techniques through phone, intercom, and direct customer interactions.

Department Operations & Meat Processing

• Trim, cut, wrap, tray, and display meat products according to standards.

• Build and maintain meat and seafood displays; rotate product and discard outdated or spoiled items.

• Maintain cleanliness and sanitation of the work area, equipment, and overall department.

• Implement correct product preparation techniques and operate all related equipment, including pallet jacks, hand trucks, scissors, knives, grinders, saws, saw blades, cubers, and safety cutters.

• Ensure proper temperature maintenance during all stages of product preparation, display, and storage.

• Support the operation and maintenance of the meat cooler, freezer, and butcher block as applicable.

• Follow department standards regarding handling of quick‑sale items.

Leadership, Training & Team Support

• Assist with scheduling, supervising, training, and assigning duties to department employees.

• Ensure adequate staffing levels to meet service and production needs.

• Provide training on store policies, sales techniques, and record‑keeping procedures.

• Identify and develop high‑potential employees for advancement opportunities.

• Possess working knowledge of duties performed by all department employees and support where needed.

• Understand and follow all opening and closing procedures.

Inventory, Merchandising & Product Quality

• Control inventory to ensure adequate product quantity, freshness, and quality, following division directives.

• Stock and rotate product; maintain and organize meat coolers and storage areas.

• Implement effective promotional and seasonal displays.

• Enforce proper code‑dating procedures for all department products.

• Ensure accurate pricing, proper signage, and compliance with Country of Origin Labeling (COOL) requirements.

• Comply with retail labeling laws, federal and state regulations, company policies, and code‑dating standards.

Receiving, Documentation & Reporting

• Perform receiving duties including breaking down loads, verifying orders using invoices, inspecting product quality, reporting shortages, stocking, and rotating product.

• Adhere to temperature guidelines, storage expectations, and proper packaging techniques for all incoming product.

• Accurately complete, maintain, and monitor required logs and paperwork, including daily log sheets, Production Charts, Meat Grinding Logs, Sales and Labor reports, and other documentation.

• Assist with preparing sales and inventory reports and support physical inventory taken every four weeks.

Safety, Compliance & Cost Management

• Maintain compliance with all workplace safety rules, regulations, and company guidelines.

• Control shrink and manage department costs effectively.

• Maintain working knowledge of company policies as outlined in the Albertsons/Tom Thumb Employee Handbook.