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Customer Service
Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
A DAY IN THE LIFE OF A PRODUCE MANAGER
As a Produce Manager, you have the artistic ability to present a collage of fresh, crisp, bright fruits and vegetables while maintaining organization and employee supervision within the department. To truly be successful in the position, you need to be thoughtful and passionate about your work and be able to lead a successful team. In this role, the produce department is your canvas, and you will enjoy creating a colorful masterpiece for your customers to enjoy. The possibilities are endless, and this is your opportunity to work with the fresh ingredients that nourish the community.
Main responsibilities:
Provide high-quality customer service in accordance with our Company’s customer service standards and policies and procedures.
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Train, schedule, and supervise produce clerks to ensure optimum staffing patterns for the produce area.
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Manage and achieve department financial budget and goals.
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Speak with customers calmly and professionally in order to address and resolve complaints regarding sales, dissatisfaction with service or products, and other problems that may arise.
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Execute weekly marketing and merchandising plans.
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Perform daily inventory and order necessary supplies to maintain adequate inventory.
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Forecast weekly sales and track daily purchases.
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Support all Corporate / Division initiatives through flawless execution.
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Assist customers in the selection and purchase of items and offer advice as needed.
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Inspect all code dated items daily to ensure all items have valid code date.
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Write produce department schedule utilizing accurate sales forecast.
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Follow all Country of Origin produce labeling requirements.
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Examine produce for freshness; remove old stock and wet stock as needed to ensure freshness of produce on the sales floor.
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Inform customers about produce, provide samples, and promote sales within department.
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Receive produce deliveries, build and maintain produce displays, and rotate stock as needed.
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Obtain produce, including large or bulky items, from receiving area and transport to produce department using hand truck or pallet jack.
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Prepare product for placement on sales floor through the company crisping process by trimming, washing, banding, and placing in cooler to be crisped.
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Maintain area and conduct business in accordance with all federal, state and local weights and
measures, sanitation, food safety and general safety regulations and Company policies, procedures and guidelines.
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Manage price accuracy by applying new price tags, including making signs as needed.
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Clean produce display areas and back room area, including floors, sinks, tables, scales, mirrors, sprayers, wet and dry racks.
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Transport bag rolls and twist ties to display areas and place in racks.
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Constantly inspect floors for debris and water.
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Perform temperature checks twice daily.
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Adhere to uniform and grooming policy as defined within company policy.
We are looking for candidates who possess the following:
The following describes the general qualifications and physical, sensory and mental abilities normally associated with performing the essential job functions of this position:
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Excellent verbal communication skills
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Excellent customer service skills
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Ability to understand and follow instructions, and ability to read, retain and comprehend guidelines, policies and procedures applicable to the position
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Ability to multi-task and work in a fast-paced environment
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Ability to work independently as well as within a large team
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Self-motivated and driven to increase knowledge of Albertsons Safeway products and share that knowledge with our customers
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Ability to provide regular and predictable attendance. (Employees may be scheduled to work early mornings, evenings, weekends and holidays, and schedules may vary on a weekly basis)
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Ability to comply with workplace conduct standards
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Desired: Prior management experience
We also provide a variety of benefits including:
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Competitive wages paid weekly
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Associate discounts
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Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
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Time off (vacation, holidays, sick pay). For eligibility requirements please visit my
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ACI Benefits:
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Leaders invested in your training, career growth and development
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An inclusive work environment with talented colleagues who reflect the communities we serve Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.
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About Albertsons

Albertsons
PublicGrocery company.
10,001+
Employees
Boise
Headquarters
Reviews
3.5
3 reviews
Work Life Balance
2.0
Compensation
3.5
Culture
1.5
Career
2.0
Management
1.5
25%
Recommend to a Friend
Pros
Fair treatment of employees
Better than competitors like Walmart
Kind interview staff
Cons
Toxic work environment
Poor management quality
High turnover rates
Salary Ranges
669 data points
Junior/L3
Mid/L4
Senior/L5
Intern
Junior/L3 · Pharmacy Technician
93 reports
$41,866
total / year
Base
$41,866
Stock
-
Bonus
-
$37,559
$46,666
Interview Experience
2 interviews
Difficulty
3.5
/ 5
Duration
14-28 weeks
Offer Rate
50%
Experience
Positive 50%
Neutral 0%
Negative 50%
Interview Process
1
Application Review
2
Phone Screen
3
Technical Interview
4
System Design Interview
5
Onsite/Final Round
6
Offer
Common Questions
Coding/Algorithm
System Design
Behavioral/STAR
Technical Knowledge
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