DUTIES AND RESPONSIBILITIESCustomer Service & Sales

• Maintain an atmosphere of enthusiastic customer awareness with emphasis on fast and friendly service.

• Assist customers with product suggestions, special orders, and food preparation ideas.

• Engage in suggestive selling through telephone, in-store intercom, and direct customer interaction.

Product Preparation & Processing

• Wash and process fresh fish.

• Trim, cut, wrap, tray, and display meat, seafood, and poultry products.

• Create effective product displays and rotate/remove outdated or spoiled items.

• Weigh, wrap, and price all Butcher Block products.

• Prepare seafood salads, cheese balls, cook food samples, and steam fish products.

• Implement promotional and seasonal displays.

• Follow and maintain department standards for handling quick-sale items.

• Ensure temperatures are maintained during preparation, display, and storage.

• Ensure proper code dating for all products.

Department Operations & Standards

• Plan daily operations, monitor production processes, and ensure profitability according to company procedures.

• Maintain cleanliness and organization of work areas, equipment, and the Butcher Block case.

• Maintain appropriate inventory levels based on division directives.

• Control shrink and follow correct product preparation techniques.

• May operate and maintain the meat cooler and freezer.

Employee Leadership & Training

• Schedule, supervise, train, and assign duties to department employees.

• Monitor productivity and evaluate employee performance.

• Understand opening and closing department procedures.

• Train employees on store policies, sales procedures, and record‑keeping.

• Identify and develop employees with high potential for advancement.

• Initiate personnel actions such as interviews, transfers, promotions, and disciplinary actions.

Inventory & Record Management

• Conduct physical inventory every four weeks.

• Stock and rotate meat, poultry, and seafood to ensure freshness and adequate quantity.

Equipment Operation

Safely use and operate department equipment including:

pallet jacks, hand trucks, scissors, knives, safety cutters, wrapping machines, scales, tenderizers, steamers, grinders, and cutters.
Additional Responsibilities

• Assist with the Packaged Meat department when needed.

• Maintain knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.