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Albertsons
Albertsons

Grocery company.

Grocery Manager-Middleburg

職種オペレーション
経験リード級
勤務地Middleburg, Vatican City, United States
勤務オンサイト
雇用正社員
掲載1ヶ月前
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Customer Service

Why choose us?Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Grocery Manager –This is a union position, and bonus eligible. This is an overnight position

General Summary:  Exemplifies strong customer service in every aspect of the job. Directs and controls the operation of the Grocery Department, including supervising and training personnel to achieve departmental and store sales and profit objectives. Provides feedback and recommendations on operational issues and personnel decisions to Store Director and Division management.

Main responsibilities:

Champions corporate and division customer service programs to meet or exceed division customer service goals. Instills a culture of excellent customer service in the department and throughout the store.

Responsible for total store operations and directing associates throughout the store, as well as department managers, in the absence of or as needed by the Store Director (see Store Director job description).

My primary duty is management of the Grocery Department. In that regard, plans, organizes, and directs day-to-day operations of the Grocery department, including dairy and frozen food sections. Conducts daily inspections of all Grocery sections and initiates corrective measures to ensure compliance with product quality and product rotation standards. Maintains stock conditions, and ensures compliance with code date standards; cleanliness, sanitation, and safety standards; and security requirements. Controls pricing by following established division pricing guidelines and ensuring compliance with the coupon and discount policies.

Implements Company and Division operating and merchandising policies and practices. Controls merchandise shrink. Supervises and participates in store inventory counts. Establishes Grocery Department operating procedures as required for implementation of Company policies, Division directives and Store Director instructions. Implements emergency procedures in the event of equipment and computer software malfunctions or failure.

Orders grocery products and maintains inventory levels according to Division directives. Supervises the processing of all reclamation. Maintains orderly and in stock conditions in back room, sales floor, and all grocery department areas.

Supervises receiving, storing, stocking, pricing, and merchandising of all Grocery products. May utilize hand trucks, pallet jacks and the bailer. Proper accounts for merchandise received. Handles positive customer and vendor relations. Engages in suggestive selling and other sales techniques. Monitors daily log sheet, purchase report, actual versus projected sales and labor.

Prepares and displays appropriate product signage.

Under supervision of the Store Director, directs the work of all Grocery Department associates. Schedules Grocery Department associates to ensure adequate coverage and service levels. Directs, motivates, trains, and participates in the hiring of all Grocery Department personnel. Ensures that all associates are instructed in the proper performance of work duties and are knowledgeable about Company policies and procedures.

Monitors associate performance and effectively recommend personnel action such as hiring, firing, layoff, promotion, demotion, and disciplinary action. Builds and maintains associate morale. Resolves associate complaints where appropriate and reports action taken to the Store Director. Immediately reports any potential serious policy violations, for matters including but not limited to working off the clock, harassment, food safety and sanitation, discrimination, etc., to the Store Director and assists in appropriate handling. Identify and trains associates with high potential for advancement opportunities.

Understands the store and Grocery Department Profit and Loss statement, and plans department promotions accordingly. Frequently communicates sales goals, department performance and sales opportunities to department associates to ensure positive results.

Answers and responds to incoming telephone calls appropriately. Receives and appropriately resolves customer complaints and reports to the Store Director as appropriate.

Maintains confidentiality concerning associates, store sales, and Company information. Maintains accurate department records.

Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures.

Attends required training and sales meetings.

Provides feedback and recommendations to Store Director or District Manager and Division management teams on operational issues.

We are looking for candidates who possess the following:

Requires an extensive retail background with prior management experience related to retail operations.

· Requires a thorough understanding of overall Company practices, policies and procedures.

· Requires strong written and oral communication skills, good leadership and interpersonal skills, the proven ability to manage and develop people, and the ability to maintain composure in dealing with customers, vendors and co-workers. Ability to be a team player. Ability to supervise employees assigned. Knowledge of employment laws and workplace practices policies is required. Requires knowledge and compliance with state and federal regulations.

· Friendly, courteous, takes initiative, and maintains composure in dealing with customers, co-workers and vendors as well as having the ability to concentrate and deal with interruptions and customer complaints, etc. Interacts effectively with all levels of personnel, customers, vendors and the public.

· Analytical ability to handle administrative details such as planning, reporting, meeting operation objectives, scheduling, supervising and making hiring and disciplinary action recommendations. Ability to judge and react to business activity. Knowledge of basic mathematics and weights and measures. Must have knowledge of product variety, product location and perishability. Ability to deal with vendors, customers, the public and government agencies. Ability to work at different times of the day, weekends and holidays and with little or no supervision.

· Must possess a thorough knowledge of checkstand scanning and loss prevention procedures. Must be able to effectively operate and train others in the operation of Front End cash registers and/or scanning equipment. Must be able to operate ordering equipment.

· Knowledge and ability to implement emergency procedures in the event of a disaster or equipment or computer software malfunctions.

· Ability to stand and walk for long periods of time.

· Frequently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 80 lbs. May climb ladders.

· Ability to properly stack, operate fully loaded hand trucks, six-wheel carts and pallet jacks. Manual dexterity and good eye-hand coordination. Mental alertness to ensure safe and accurate completion of work activities.

· May utilize cleaning supplies and chemicals and safety cutters.

· Complies with all Company policies including attendance, grooming standards and dress codes.

We also provide a variety of benefits including:

  • Competitive wages paid weekly

  • Associate discounts

  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit my

ACI Benefits:

  • Leaders invested in your training, career growth and development

  • An inclusive work environment with talented colleagues who reflect the communities we serve Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.

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Albertsonsについて

Albertsons

Albertsons Companies, Inc. is an American grocery company founded and headquartered in Boise, Idaho.

10,001+

従業員数

Boise

本社所在地

$8.3B

企業価値

レビュー

10件のレビュー

3.6

10件のレビュー

ワークライフバランス

3.2

報酬

2.8

企業文化

3.8

キャリア

2.9

経営陣

3.1

65%

知人への推奨率

良い点

Good training and learning opportunities

Supportive management and environment

Friendly coworkers and teamwork

改善点

Pay could be better

Limited advancement opportunities

High turnover and stress

給与レンジ

671件のデータ

Junior/L3

Mid/L4

Senior/L5

Staff/L6

Intern

Junior/L3 · Pharmacy Technician

93件のレポート

$41,866

年収総額

基本給

$41,866

ストック

-

ボーナス

-

$37,559

$46,666

面接レビュー

レビュー1件

難易度

2.0

/ 5

期間

14-28週間

内定率

100%

体験

ポジティブ 100%

普通 0%

ネガティブ 0%

面接プロセス

1

Application Review

2

HR Screen

3

Phone Interview

4

Background Check

5

Offer

よくある質問

Behavioral/STAR

Past Experience

Customer Service

Pharmacy Knowledge

Culture Fit