About the role

The Surplus Lines Reporting Lead ensures compliance with state regulations and maintains operational excellence for the Surplus Lines Governance Team. This role performs multiple compliance activities, including state filings, tax and fee payments, quality assurance of filed transactions, state filing research, and maintenance of state processing documentation and guidelines. Reporting to the Surplus Lines Agency Manager, this position collaborates closely with Underwriting, Operations, IT, and Legal teams to achieve firm-wide objectives while maintaining compliance across all states.

Key responsibilities:

• Monitor state regulatory bulletins and update internal surplus lines’ guidelines, systems, intranet pages and field communications.

• Maintain all process documentation, state reference guidelines, and state-specific instructions.

• Conduct quality reviews of agency-filed and broker-responsible transactions to ensure compliance.

• Coordinate receipt of documentation and manage timely submission of all state filings, reports, and tax/fee payments.

• Ensure compliance with state regulatory requirements and prevent late filing penalties.

• Maintain surplus lines system data including state specific filing information, quality review results, and final state filings.

• Participate in system testing, maintenance and updates.

• Support state audits and inquiries by investigating inquiries, gathering information, coordinating responses, and compiling regulatory information.

• Coordinate notarization of required state forms.

• Identify process improvements and escalate compliance issues to management.

• Assist with special projects and initiatives as assigned.

Qualifications:

• 3+years of relevant insurance experience. Experience with surplus lines operations preferred.

• Understanding of state regulatory requirements and compliance frameworks.

• Self-starter, able to work independently and autonomously as well as a member of a collaborative team.

• Excellent organizational and documentation skills.

• Ability to prioritize deadlines and manage multi-step processes through completion.

• Detail-oriented with strong quality assurance mindset.

• Proficiency with filing systems and document management.

• Strong communication and cross-functional collaboration skills.

• Ability to identify process improvements and troubleshoot issues independently.

• Comfortable learning new systems and adapting to regulatory changes.

For positions based in NJ, the base salary range is $65,000 to $72,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: : 2026 Benefits Overview

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:

OP - Operations:

AIG PC Global Services, Inc.