The Cross Practices Organization:

The Cross Practices organization serves as the strategic backbone of Americas Services Delivery

. It is responsible for defining and supporting the overarching framework that empowers our delivery practices - and ultimately, Adobe’s customers - to succeed. The team drives strategy, governance, and quality assurance across all Americas Services Delivery solutions, while establishing best practices and processes for emerging service offerings. Comprised of three specialized teams - Customer Solutions & Innovation, Digital Transformation, and Project Quality & Risk Management - Cross Practices is united by a singular goal: to shape the Americas Services Delivery strategy, enabling greater agility and accelerating consistent, high-quality value realization for our customers through delivery excellence.

Role Summary:

The Professional Development Enablement Creator will play a critical role within the Customer Solutions & Innovation Team and focuses on designing, developing, and curating educational content, training materials, and resources to improve employee performance and professional growth. This role typically acts as a bridge between subject matter experts (SMEs) and the workforce, turning complex information into engaging, actionable, and scalable learning experiences, often using tools like Learning Management Systems (LMS), video, and interactive modules. The Professional Development Enablement Creator must be a proactive problem-solver with strong customer-first thinking, attention to detail, understanding program management and an eye for user experience.

What You’ll Do:

• Content Creation & Development: Design, write, and produce training materials, including e-learning modules, videos, job aids, playbooks, and self-service resources.

• Strategy Execution: Collaborate with business leaders, SMEs and individual contributors to execute leadership vision & strategy and create role-specific learning paths.

• Content Management & Design: Owning the content management for enablement resources and design for easy navigation for end user.

• Curriculum & Asset Management: Maintain a centralized repository of training materials (LMS), ensuring content is accurate, up-to-date, and easily searchable.

• Impact Analysis: Monitor the adoption and effectiveness of training initiatives through data, analytics, and feedback to ensure continuous improvement.

• Onboarding & Development: Develop and maintain structured onboarding programs to accelerate time-to-productivity for new hires.

What You’ll Need to Succeed:

• Bachelor's degree required in Change Management, Organizational Design, Communications, Marketing, Education, or similar field.

• 5+ years of proven experience in video editing or content creation, particularly in a corporate or educational setting and preferably in a SaaS or technology company.

• Proficiency in e-learning software, learning management systems and video creation tools.

• A portfolio demonstrating excellence in diverse content creation, editing styles and, ideally, education content.

• Strong attention to detail and ability to maintain continuity, pacing, and visual storytelling standards.

• Ability to work both independently and collaboratively in a cross-functional, agile team environment.

• Creative problem-solving skills and the ability to manage multiple projects and deadlines simultaneously.

• Experience in a customer-centric or customer solutions environment is highly preferred.

• Experience with technical delivery of the Adobe Digital Experience product suite is a plus.

Performance Measurement:

This role will be measured against a predefined Business-Driven Objective (BDO) that aligns with Adobe Consulting’s strategic goals. The BDO will focus on:

• Increased Time to Value

• Consistent usage of Role-based operating rhythms, included delivery role definitions and rationalization

• Increased automations in delivery processes

• Increased asset reusability

• Defined framework for cross training strategy

Progress toward the BDO will be reviewed quarterly and used to guide performance feedback, team alignment, and strategic prioritization.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and Gen Studio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together:

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.

AI Use Guidelines for Interviews:Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $86,200 -- $162,800 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In Illinois, the pay range for this position is $97,300 - $140,950

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.