Job Description

Based at the Calgary Industry X Office and reporting to the Metro Calgary Workplace Lead, the Office Operations & Hospitality Coordinator supports floor operations, customer service, vendor management, and administrative functions. The role is responsible overseeing room and space bookings, delivering a high‑quality client welcome experience, and providing operational support across multiple business areas. Additional responsibilities include security and life‑safety activities, collaboration with local technology and executive assistance teams in support of in office events, and general facilities maintenance and upkeep.

The Office Operations & Hospitality Coordinator enhances the in‑office experience by supporting daily workplace operations, providing proactive assistance with office tools, managing workspace bookings, resetting work areas, and assisting with internal and external event planning. This role may also contribute to broader office‑level initiatives, including client events and marketing or communications activities. Most responsibilities are carried out in partnership with onsite support teams, in accordance with established guidelines and under general remote supervision.

Key Responsibilities:

Acts as a key business partner for Accenture Industry X through the support of critical business functions including:

• Plan and manage day‑to‑day operations and service delivery independently, ensuring compliance with policies, budgets, and established guidelines while monitoring performance against business objectives.

• Proactively identify opportunities to add value, taking initiative to introduce improvements and support overall team productivity.

• Support life‑safety and security activities, including badge access administration, audit reporting, and facility access controls.

• Maintain vendor relationships, ensuring adherence to company standards, contracts, quality work and compliance.

• Deliver a broad range of workplace services, including workspace set‑ups, A/V support, catering coordination, welcome desk coverage, floor operations, space utilization management, and other location‑based services.

• Maintain a strong working knowledge of collaboration and technology tools deployed within the Industry X facility, providing hands‑on support to drive effective customer and employee adoption.

• Coordinate and support the planning and execution of on‑site meetings and events, ensuring a seamless and professional experience.

• Act as the primary point of contact for office invoicing, ensuring accurate tracking and timely processing.

• Physically perform light housekeeping and maintenance work as required, including the ability to lift and move items weighing up to 40 lbs. 25-50% of the role will require walking and standing.

A professional at this position within Accenture has the following mindset:

• Demonstrates strong critical‑thinking skills, proactively analyzing issues and developing effective solutions.

• Acts as a proactive business partner with a customer‑focused mindset, taking ownership of outcomes while remaining flexible and adaptable.

• Exercises sound judgment and understand the broader impact of decisions on personal responsibilities and team outcomes.

• Maintains a high level of professionalism and executive presence, demonstrating composure and confidence under pressure.

• Works effectively with minimal supervision on routine tasks and seeks guidance appropriately when undertaking new assignments.

• Performs as an individual contributor while collaborating effectively within a team and managing a broad scope of responsibilities.

Job Qualifications:

• High School Diploma

• 3+ years’ work experience in administrative service or hospitality or combination of

• Strong communication skills

• Background in automation industry administration considered a strong asset

• Strong technology skills and advanced proficiency with Microsoft Office systems

• Comfortable with a highly visible customer facing role

• Excellent organizational, multi—tasking and time management skills

• Highly responsive, flexible and adaptable

• Ability to work with highly confidential material and maintain confidentiality

• Role is 100% onsite

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here:

Role Location Hourly Salary Range:

British Columbia/Ontario $22.86 to $46.90

#-FY25

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.