We are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance.  Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration.  With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.  Visit us at: www.accenture.com/song

You are:

You have proven work experience in the Utilities industry and optimizing customer enablement functions. You are a strategic problem solver with extensive consulting and industry experience. You are a clear and effective communicator, and you have an open, relatable manner with clients and colleagues. You perform well in an agile, fast-paced working environment. You know how to balance being a leader with contributing to the collective efforts of the team.

You have energy and drive in abundance, along with personal resilience, a passion for serving clients, and a love of continual learning. You have a flair for breaking down processes into logical parts and constructing crystal-clear reasoning and analyses—an aptitude you use to decimate problems.

You also are:

• Strong critical thinker with the ability to understand client challenges and define the right strategies and solutions that meet their specific market and organizational needs

• Able to partner with Utility clients including Chief Customer Officers, Business Strategy leads, and Customer Operations leaders to make bold decisions intersecting business, digital technology, and operations

• Fluent in trends in Utilities, digital, commerce, and sales - positioning Accenture as a thought leader and trusted advisor in front of clients

• Have a high-level understanding on how technology platforms and ecosystems fit into the digital world and how digital technology is changing business

• Able to build and maintain strong client relationships, identifying opportunities for further growth and value creation within existing and new client engagements

• Excellent communication (written and oral) and interpersonal skills, including compelling storytelling around insights, challenges, and solutions for an executive audience

The work:

The individual will apply their industry expertise working directly with clients to bring strategic thinking to their challenges in digital, commerce, and sales.

• Understand client needs, develop new strategies, and deliver high impact solutions that deliver value to clients

• Provide thought leadership on trends in digital transformation, customer commercial operations, within Utilities sectors, positioning Accenture as a trusted advisor

• Lead digital transformation initiatives and manage project delivery teams, ensuring the successful implementation of digital strategies and solutions that meet client expectations for timeline, budget, and quality

• Lead value analysis to generate insights and identify value creation opportunities for clients and Accenture across digital capability areas

• Partner with our clients to make bold decisions on priority C-Suite issues

• Grow your expertise and coach junior team members to help Accenture maintain its thought-leadership position

• Build and maintain strong client relationships, identifying opportunities for further growth and value creation within existing and new client engagements

• Support the profitability of client engagements, and identify opportunities for extension, cross-sell or up-sell

Here’s what you’ll need:

• 3+ years experience in the utilities space, including a robust understanding of the Utilities customer space, including market trends and challenges

• 2+ years experience in consulting, strategy, or equivalent role

Bonus points if you have:

• Experience in Utilities or related industries

• MBA or equivalent graduate degree

• Strong understanding of customer sales enablement platforms such as Salesforce

• Strong understanding of customer back office processes and platforms like Oracle and SAP

• Strong quantitative skills and analytical thinker with at least 2 years of prior experience driving insights using analytical tools

• Good organizational, multi-tasking, and time-management skills, including experience working on multiple products or deals at the same time

• Proven ability to work independently and as a team member

• Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 03/26/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range:

California $70,350 to $188,100

Cleveland $59,100 to $188,100

Colorado $59,100 to $188,100

District of Columbia $59,100 to $188,100

Illinois $59,100 to $188,100

Maryland $59,100 to $188,100

Massachusetts $59,100 to $188,100

Minnesota $59,100 to $188,100

New York $66,300 to $188,100

New Jersey $59,100 to $188,100

Washington $80,200 to $188,100

#-FY25

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

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Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the  Accenture Equal Opportunity Statement

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Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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