Skill required: Order to Cash

• Collections Processing

Designation: Order to Cash Operations Associate

Qualifications: Any Graduation **Years of Experience:**1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.
Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.
Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries).What are we looking for? Maintain attention to detail and efficiently execute assigned tasks.
Investigate payments and related remittance data from various sources, including checks, electronic payments, and customer portals.
Responsible for processing payments in line with approved DTPs.
Apply payments accurately to the correct customer accounts in the company’s system.
Resolve discrepancies between received payments and invoice amounts.
Provide accurate information to all inter-dependent groups, adhering to strict deadlines.Timely response and avoid inconsistency .
Review and discuss with leads for any situations which are outside of DTP and no deviation from DTP is performed
Participate in cross-functional teams to address business process issues.

Proficient in written and spoken English for internal communication.
Demonstrated understanding of stakeholder mapping (including other Accenture teams and Meta POC) and cross-functional interactions to facilitate comprehensive solutions.
Meticulous attention to detail.
Responsible and accurate in task completion.
Capable of resolving urgent issues and performing well under pressure.
Flexible, particularly during month-end, quarter-end, and year-end closings.
Reliable and proactive, with a knack for thinking outside the box.
Exceptional interpersonal and communication skills.
Strong team player with a commitment to collaboration.
Dedicated to providing excellent customer service.
Effective time management and organizational skills.
Ability to thrive in a multicultural and diverse environment.
Naturally adaptable to change.

• Experience in the client industry is an advantage. Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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