
Let there be change.
Service & MRO Management Consulting Analyst(ICH Europe)
Benefits and perks
•Healthcare
•Learning Budget
•Equity
•Mental Health Support
Required skills
Project Management
MRO processes
SAP Service Cloud
SAP FSM
Agile
Scrum
Waterfall
AI tools
Data Analysis
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.
THE WORK:
Work as a Management Consulting Analyst / Project Manager on Business Transformation projects for Fortune Global 500 industry clients in:
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Heavy machinery: Construction and agriculture machinery, cranes, elevators, trains, industrial robots, forklifts, intralogistics and packaging solutions, engines, machinery rental and leasing companies, etc.
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Industrial suppliers: manufacturers of components, electrical equipment, water treatment solutions, etc.
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Consumer goods: household appliances, tools, power tools, air conditioners, heat pumps, etc.
While working in a dynamic, multinational environment, with global teams, you will support projects with expert process knowledge, manage the project organization and project team, gather requirements, manage budget, schedule and risks, support business and IT teams in translating business requirements into specific IT and system solutions, organize and manage project communications, workshops and presentations for individuals at various hierarchical levels in the organization, analyze data and prepare reports.
Daily you will leverage your experience and skills to drive the major change in the Industrial sector toward automation, integration of AI, implementation of new business models and support our clients in maintaining their leadership position in their respective Industrial sectors.
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Higher education, minimum bachelor's degree
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Minimum 3 years of relevant experience working for industrial clients in (at least one) Maintenance & Repair Operations (MRO), Service and Aftersales, Repair Workshop Management, Field Service Management, Installed Base Management, Service Parts Management, Warranty and Extended Warranty, Asset Lifecycle Management
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Understanding of end-to-end Request to Resolve process, incl. maintenance planning and execution, repair order management, planning, dispatching, execution
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Experience with AI tools supporting Request to Resolve process
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Understanding of product hierarchies / data models as a plus
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Business experience in working with **SAP Service Cloud & SAP FSM or similar,**preferably as a key user, trainer or implementation team member, process owner, product owner.
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Practical knowledge of project management methodology (waterfall and/or agile and/or scrum)
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Excellent communication skills in English, German as a plus
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MS Office skills (Word, Excel, PowerPoint, Outlook)
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Practical knowledge of AI tools (Copilot, Gemini)
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Jira and Confluence tools are welcome
WHAT WE OFFER?
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Employment contract.
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Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
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A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
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Employee Assistance Program - legal, financial, and psychological consultations.
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Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
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Paid employee referral program.
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Private medical care, life insurance.
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Access to the Work Smile benefits platform (possibility of using a wide range of products and services, including the Multisport card).
Intelligent Consulting Hub is a part of Europe Strategy & Consulting practice, pulling together multinational and cross-cultural professionals based at key locations across Europe. No matter what business, no matter where in the world, our unrivaled industry and function experts help our Clients to shape the future creating clearly defined, measurable value. We are delivering on the promise of technology and human ingenuity. Our Poland part of ICH Consulting Hub is located in Warsaw, Kraków, Wrocław, Łódź and Gdańsk. Your impact will be truly global as you will leverage an unmatched network of people, knowledge, tools and technologies and work alongside some of the best thinkers in the market.
“Join our world class capabilities and experience unique opportunities to grow your skills with us.” – Małgorzata Nasiłowska, ICH Consulting Hub Lead
WHAT WE BELIEVE:
Accenture does not discriminate employment candidates on the basis of race, religion, colour, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law. All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities. Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.
Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary, also its representative) can be found here: https://www.accenture.com/pl-pl/privacy-policy.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
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About Accenture

Accenture
PublicAccenture plc is a Irish technology consulting company headquartered in Dublin, Ireland. Founded in 1989, Accenture provides information technology and management consulting services across 120 countries globally.
10,001+
Employees
Dublin
Headquarters
$139B
Valuation
Reviews
9 reviews
3.6
9 reviews
Work-life balance
2.8
Compensation
3.2
Culture
3.4
Career
3.7
Management
3.1
62%
Recommend to a friend
Pros
Good career growth and learning opportunities
Great culture and work environment
Good compensation and benefits
Cons
Office politics and political environment
Long hours and stressful work
Low starting salary below market rate
Salary Ranges
21 data points
L2
L6
M3
M4
M5
M6
L3
L4
L5
L2 · Business Operations L2
0 reports
$55,250
total per year
Base
$22,100
Stock
$27,625
Bonus
$5,525
$38,675
$71,825
Interview experience
1 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Offer rate
100%
Experience
Positive 0%
Neutral 0%
Negative 100%
Interview process
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Panel Interview
5
Offer
Common questions
Behavioral/STAR
Past Experience
Culture Fit
Technical Knowledge
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