Service Technician

• Motion Service

About the Role

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to: Production Manager

The work model for the role is: #. This position contributes to the Motion Service business area and involves close collaboration with customers and internal teams.

Your Role and Responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work with a first-time-right approach for our customers. You will also showcase your expertise by demonstrating a strong sense of urgency and care in your area of responsibility.

You will be mainly accountable for:

• Performing field service tasks, identifying technical issues, and troubleshooting equipment/process failures during on-site interventions
• Preparing clear and accurate service reports using Word and Excel
• Ensuring all materials, parts, and equipment are available and meet quality standards for service activities
• Reading and interpreting mechanical drawings to support interventions
• Using mechanical tools and measurement instruments with precision and safety

Qualifications for the Role

• Good command of English (spoken and written) to interact effectively with international customers
• Strong problem-solving skills during on-site interventions
• Ability to prepare clear and structured reports using Word and Excel
• Good understanding of mechanical drawings and technical documentation
• Manual dexterity and experience using mechanical tools and measurement instruments
• Willingness to travel extensively: 70% abroad and 30% within Italy
• Degree or technical qualification in Mechanical, Electrical, or related fields is a plus
• Knowledge of electric motors and their components

Benefits

We also offer our employees the following benefits:

• Competitive compensation: Attractive salary packages and performance bonuses
• Corporate welfare: Access to a wide range of services and personal well-being support
• Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms
• Flexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration
• Employee Support: free services like psychological help, wellness coaching, and emotional support for employees and their families
• Parental Leave: at least 12 weeks of fully paid leave for primary caregivers and 4 weeks for secondary caregivers, promoting DEI values
• Meal allowance: Access to canteen is provided to support daily lunch expenses

About Us

ABB Motion Service Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency. The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.