Service Sales Support

• Spare Parts Coordinator

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

Position Overview

This Position reports to: Channel Manager Work Model: #Li-Onsite

Location: Nashik, India

Division: Electrification business in Service division

Your Role and Responsibilities

In this role, you will have the opportunity to support service sales by handling spare parts inquiries and coordinating the end-to-end customer supply process to ensure high service quality and customer satisfaction. Each day, you will support the end-to-end product/system/service development process. You will also showcase your expertise by managing spare parts evolution with respect to product/system/service Life Cycle Management shifts.

You will be mainly accountable for:

• Assisting in the resolution of customer spare parts issues
• Participating in determining sales targets for sales force
• Cooperating to embed spare parts highlights into product/system/service training to internal teams and customers
• Assisting sales and marketing teams in the launch and selling of spare parts associated to new products/systems/services

Qualifications for the Role

• Immersed in project management function in switchgear market
• 5 to 8 years of experience in supporting service sales on spare parts enquiries and coordinating the entire customer supply process, implementation, and execution, to achieve high-level service quality, operational efficiency, on-time delivery, order growth, and customer satisfaction
• Possess enhanced knowledge of LV Switchgear (coil, motor, mechanism, breaker & ACB)
• Degree in Electrical / Mechanical engineering (full-time)
• Proficiency in English communication

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

About ABB's Service Division

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Fraud Warning: Any genuine offer from ABB will always be preceded by a formal application and interview process. We never ask for money from job applicants. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning.

#ABBCareers #RunwithABB #Runwhatrunstheworld