ABB Job Description

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

Position Overview

Reports to: Contact Center Support Manager

Work Model: #onsite

Division: Motion – Induction Motors Division, Hebbal, Bangalore

About the Role

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

Responsibilities

You will be mainly accountable for:

• Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications
• Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries
• Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS)
• Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries

Qualifications

• Bachelor's degree in Electrical Engineering or a related field, with strong understanding of electrical calculations and systems
• 3–7 years of experience in quotation support, estimation, or motor-related engineering roles
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); knowledge of Salesforce and Power BI is an advantage
• Sound understanding of ABB products, systems, and technologies preferred
• Excellent analytical, organizational, and communication skills with a strong customer-focused approach
• Team-oriented, self-motivated professional with the ability to work independently and deliver results under tight deadlines

About Our Division

The IEC Low Voltage Division is a technology leader delivering a full range of energy-efficient low voltage motors, including ultra-efficient solutions such as IE5 SynRM (synchronous reluctance motors). Through a global footprint, domain expertise and rugged designs, the Division provides reliable technology that improves efficiency and productivity even in the most demanding applications.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

Fraud Warning: Any genuine offer from ABB will always be preceded by a formal application and interview process. We never ask for money from job applicants. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.