Field Service Technician

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

About the Role

ABB Motion Services is currently hiring multiple skilled Field Service Technicians to join our dynamic national field service team. This position reports to the Workshop Manager and operates on a hybrid work model.

Responsibilities

You will be mainly accountable for:

• Executes service work with urgency and precision, ensuring customer satisfaction and retention through clear communication and quality delivery
• Identifies on-site improvement opportunities, collaborates with customers to resolve pain points, and informs account teams of potential solutions
• Performs certified field service tasks, troubleshooting issues remotely or on-site using appropriate tools, and recommends preventive actions
• Prepares materials and documentation, ensures readiness and quality of parts, and completes service activities to standard with a first-time-right approach
• Performs testing, diagnostics, and service work on large-scale rotating electrical machines of low to medium complexity
• Delivers outstanding customer service and collaborates closely with both clients and internal ABB teams

Qualifications

• Must hold a valid Electrical Fitter License or Restricted Disconnect/Reconnect License
• Requires frequent travel to remote locations and at least 2 years of industry experience
• Demonstrates strong mechanical aptitude
• Provides technical support while adhering to OHS and regulatory standards
• Proficient in Microsoft Office for effective documentation and communication

Benefits

• Generous living away from home allowance
• Car allowance to keep you moving
• Bonus incentive plan that recognizes your impact
• Benefits, reward and development programs encompassing a wide array of offerings
• Development and career growth opportunities

About ABB Motion Services

ABB Motion Service Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency. The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society.

We care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We help our people succeed and develop, and we empower them to create their own careers at ABB. We value people from different backgrounds. Could this be your story?