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Field Service Engineer (EV Chargers)

ABB

Field Service Engineer (EV Chargers)

ABB

Thermi, Thessaloniki, Greece

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Healthcare

401(k)

Learning Budget

Healthcare

401k

Learning

Required Skills

Technical support

Troubleshooting

Communication

Customer service

EV Service Engineer

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

ABB is a world leader in EV charging technology with a strong R&D pipeline and an unparalleled global reach. With our robust product portfolio of innovative holistic solutions – from grid to charge point and domestic installations to large fleet depots – we are actively enabling the future of e-mobility, not just predicting it. The exciting developments within this sector perfectly align with our Mission to Zero initiative, aiming to support cleaner and greener communities for all.

Role Overview

Reports to: EL Product Marketing Manager

Location: Thermi, Thessaloniki

Are you ready to join a department with the latest technological advancements in its field and bright future? In this role, you will have the opportunity to execute service work and provide great customer support in accordance with ABB standard processes, quality standards, and safety guidelines. You will also showcase your expertise by displaying a clear understanding of the products, urgency and care in your own area of responsibility.

Responsibilities

You will be mainly accountable for:

  • Providing on-site or remote technical support for installation and commissioning of equipment
  • Handling maintenance independently, identifying technical problems and making analysis through remote or on-site activity in different Service categories
  • Advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines
  • Creating and maintaining strong relationships with customers
  • Collaborating with the technical team to prepare orders and support projects
  • Travelling mainly within north Greece (and rarely on Balkan), as the role gives the opportunity to create a new service base on this area

Qualifications

  • University Degree in Electrical or Electronic Engineering
  • Technological Sector (Class B Electrician's licence)
  • 2 years of experience in engineering role, practical knowledge of servicing, maintaining, commissioning and repairing of EV products will be considered and asset
  • Solid command of English and Greek language
  • Strong computer literacy
  • Excellent time management skills
  • Team oriented personality and a solutions-oriented approach
  • Trustworthy & ability to succeed in a fast-paced problem-solving environment
  • Driver's license / Ability to travel within GR (and Balkan at times)

Team Dynamics

You will join a talented, high performing team, where you will be able to thrive.

Benefits

  • Attractive remuneration based on your experience and skills
  • Additional financial benefits, such as annual bonus and internal share purchase program
  • Private medical plan (including offers for family members)
  • Private Pension Plan
  • Individual development and training opportunities, from job specific to soft skills

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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About ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

Employees

Zurich

Headquarters

Reviews

3.5

3 reviews

Work Life Balance

3.0

Compensation

2.0

Culture

2.5

Career

3.5

Management

2.0

35%

Recommend to a Friend

Pros

Award ceremonies and achievement recognition

Professional experience opportunities

Relevant marketing and writing experience

Cons

Awards only recognize sales and leadership teams

Auxiliary departments excluded and understaffed

No cost of living raises provided

Salary Ranges

405 data points

Mid/L4

Senior/L5

Mid/L4 · Project Manager

102 reports

$117,433

total / year

Base

$109,179

Stock

-

Bonus

$8,254

$79,130

$175,443

Interview Experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview Process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

Common Questions

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving