Business Process Owner

• System Quotation Process

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for Soft Bank Group to acquire ABB Robotics. Soft Bank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

About the Role

This Position reports to: Commercial & Pricing Processes and Tools Manager

We are looking for a Business Process Owner (BPO) for the System Quotation Process, responsible for designing and governing the global end-to-end quotation process for robotic systems, cells, and engineered solutions. This role will be the central architect of the quotation process and tools adopted across all ABB Robotics regions and business lines, defining how we capture customer needs, develop concept solutions, structure high-level BOMs and WBS, estimate costs, set prices, and hand over to execution.

The ideal candidate must bring practical experience in designing and pricing automation systems or other engineered solutions, working closely with technical teams and customers to translate requirements into scoped concepts. You will also co-lead the development of the digital environment (CPQ / solution design / configuration) that supports quotation across the global system business. The position is part of the Commercial and Pricing Excellence team, and you will collaborate closely and our Sales teams across the globe and IT/IS.

Key Responsibilities

Core BPO Ownership

• Define and maintain the global system quotation process
• Establish governance and roles
• Coordinate worldwide rollout and adoption
• Ensure proper documentation and training
• Use KPIs and feedback to drive continuous improvement

Process and Framework Design

• Design a clear and structured workflow for system quotation, covering requirement capture, concept development, high-level BOM/WBS creation, costing, pricing, and approvals
• Ensure full alignment with upstream and downstream Q2O processes

Digital Tool and CPQ Development

• Support the creation and enhancement of CPQ and solution-design tools
• Ensure they support all key quotation steps
• Integrate with the broader digital landscape
• Deliver consistent user experience across regions

Cross-Functional Collaboration

• Work closely with Sales, Engineering, Project Management, Finance, Supply Chain, Pricing, and Legal
• Ensure consistent scoping, costing, and validation of system solutions across all regions and business lines

Costing, Pricing, and Governance

• Define global standards for transforming high-level BOM/WBS structures into cost estimates and pricing logic
• Establish commercial controls and approval flows
• Ensure coherent risk and margin practices worldwide

Your Background

• Demonstrated hands-on experience in quoting or architecting automation systems, robotic cells, turnkey solutions, or engineered offerings
• In-depth ability to translate customer needs into concept layouts, high-level BOMs/WBS structures, and cost models
• Experience collaborating with engineering, project management, supply chain, and other domain experts
• Effective stakeholder-management abilities with influence across regions and functions
• Practical exposure to CPQ or digital solution-configuration tools for complex systems
• Strong process-design skills with experience in governance, documentation, and global rollout
• Structured, analytical, and capable of bringing clarity to complex engineered-solution environments
• Fluent in English; proficiency in additional languages

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

This recruitment process is led by Ceren Özen, Talent Acquisition Partner, Switzerland.