HR Operations Manager

• Turkiye

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

About the Role

This Position reports to: HR Operations Manager

Your role and responsibilities in this position will allow you to lead and shape the HR Operations Service Delivery in Turkiye. Each day, you will ensure operational excellence and compliance together with your team. You will also showcase your expertise by driving continuous improvements, implementing HR initiatives locally, and enhancing employee experience.

Work Model: Hybrid

This role is contributing to the HR Operations Function in the Southern Europe Cluster. Main stakeholders are HR Operations in the HUBs in Krakow and Bangalore, Country HR Manager, HRBPs, HR Experience and other HR Functions, and Business Leaders.

Key Responsibilities

You will be mainly accountable for:

• Leading the HR Operations Front Office team to ensure delivery of consistent, customer-focused and excellent HR Operations services
• Delivering end-to-end HR Operations services by overseeing HR contact center activities as well as employee life-cycle, compensation and benefits, time & absence as well as payroll processes
• Monitoring operational performance and ensuring compliance through effective KPI management, control mechanisms, audits, and adherence to policies, legal requirements, and data protection standards
• Contributing to global and local continuous improvement initiatives by driving process optimization, implementing best practices, and supporting the execution of transformation projects aligned with ABB's HR strategy

Team Dynamics

You will join a high-performing, collaborative, and service-driven team where continuous learning, innovation, and customer focus are at the core of our daily work.

Qualifications

• 7+ years of experience in HR operations or HR service delivery, with experience in leading a team and driving process excellence
• Highly skilled in HR Operations, shared services methodologies, service delivery models, and continuous improvement tools
• Experience working with HR process transformation in the industrial/technology sector
• Enhanced knowledge of HRIS platforms, payroll systems, case management tools, and compliance frameworks (GDPR, SOX)
• Passionate about human resources, customer service excellence, stakeholder management, and driving change
• Degree in Human Resources, Business Administration, or related field with a strong track record of delivering HR operational outcomes
• Fluent in Turkish and English
• Required work permits/licenses valid in Turkiye

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.