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ABB
ABB

Global technology leader in electrification and automation

Service technician / service engineer (f/m/d) – automation technology at ABB

RoleEngineering
LevelMid Level
LocationFrankfurt am Main, Hesse, Germany
WorkOn-site
TypeFull-time
Posted1 day ago
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About the role

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Field Service Manager:

__

Key responsibilities

In this role, you will be responsible for independently performing service assignments for our customers. You will support automation and process control systems at all levels, from field level to control technology and process control. Your responsibilities will include commissioning, maintenance and troubleshooting, enabling you to make a significant contribution to plant availability and customer satisfaction.

You will be mainly accountable for:

  • Independently conducting on-site service assignments at customer sites, including commissioning, maintenance, troubleshooting, system migrations, and expansions of existing systems

  • Supporting and maintaining automation and process control systems (e.g., ABB 800xA, Melody, Freelance) including the associated hardware, PC, and network systems (Windows-based systems, network technology)

  • Preparing for deployments, providing technical consultancy and producing documentation, including material planning, schedule tracking and making recommendations for system solutions and optimisation potential during ongoing operations

  • Building and maintaining long-term customer relationships through competent on-site service, and participating in on-call duty after a structured training period.

Do you enjoy technology, service and varied work that occasionally involves travel? If so, we look forward to receiving your application! You will become part of a dynamic and dedicated team that will give you the opportunity to develop personally and professionally.

Qualifications for the role

  • Successfully completed training as a state-certified technician or equivalent qualification in electrical engineering, automation technology, mechatronics or plant engineering.

  • Initial practical experience in process automation, control technology, or maintenance of industrial plants

  • Knowledge of process control technology (e.g., ABB 800xA, Melody, Freelance), network technology, and IT systems (Windows, Linux) is an advantage

  • Independent, structured, and customer-oriented working style

  • Occasional willingness to travel and be on call

  • Fluency in written and spoken German; knowledge of English is advantageous

Benefits

  • Company pension plan

  • Flexible working hours

  • 35-hour work week

  • Learning and professional development opportunities

  • Children's holiday week

Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference.

ABB AG

+49 (0) 621 381 3500

Think bigger. This is where bold ideas meet unstoppable progress, teams initiate what’s next, and we’re engineered to outrun, together.
Run What Runs the World.

#ABBCareers #RunwithABB #Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit [

https: //www.abb.com](https://www.abb.com) to learn more about the impact of our solutions across the globe.

Required skills

field service

commissioning

troubleshooting

process control

automation systems

technical documentation

customer support

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About ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

Employees

Zurich

Headquarters

$28.5B

Valuation

Reviews

10 reviews

3.4

10 reviews

Work-life balance

2.8

Compensation

4.0

Culture

4.2

Career

3.0

Management

2.5

65%

Recommend to a friend

Pros

Great team culture and supportive colleagues

Excellent benefits and competitive compensation

Professional development and training opportunities

Cons

Heavy workload and overwhelming demands

Frequent overtime and high-pressure environment

Poor management direction and leadership communication

Salary Ranges

405 data points

Mid/L4

Senior/L5

Mid/L4 · Project Manager

102 reports

$117,433

total per year

Base

$109,179

Stock

-

Bonus

$8,254

$79,130

$175,443

Interview experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer rate

20%

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

Common questions

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving