Service Technician

• Process Automation Energy Industries

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

Position Overview

This position reports to: Group Manager O&G, CH&RWork Model: Hybrid

This role is contributing to the Process Automation Energy Industries in Qatar & Middle East region.

Your Role and Responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of the sense of urgency and care in your own area of responsibility.

You will be mainly accountable for:

• Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points
• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities
• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future

Our Team Dynamics

You will join an ABB EUOPC dynamic team, where you will be able to thrive.

Qualifications for the Role

• You are highly skilled in ABB 800xA and/or S+ with Harmony / Infi90, PMS & IEC 61850, AC800M HI and/or Advant systems in the Energy Industries sector markets
• You have more than three years of experience in Process Automation with ABB Products mentioned above
• Possess an advanced knowledge in most of the specified systems / platforms
• You are passionate about building strong collaboration and cooperate tightly with targeted end-customers to provide on-site services
• Degree in Electrical or Automation Engineering
• You are at ease communicating in English

What's in it for You?

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You'll be part of a team that values your voice and celebrates your progress.

Benefits

• Flexible working hours
• Annual financial bonus
• 25 days of vacation
• Annual salary review
• Contribution to the benefits portal (2-3 % of monthly salary)
• Referral bonus for recommending a new employee
• Opportunity for education – internal/external professional courses, language courses, and conferences
• Assistance line – professional psychological counseling
• Accident insurance

Why ABB?

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We value people from different backgrounds. Could this be your story?

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

Visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.